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February 2024 by Countrywide Roadside Assistance
We Love going to O’Reilly Auto Parts because their associates are always friendly and very helpful. They are knowledgeable in their field and always point us in the right direction.This store in particular always has good friendly employees who deliver a great experience!Thank You O’Reilly and Crew!
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February 2024 by S Al
Our family started doing our own maintenance and basic repairs on our cars both as a hobby and to save some money. We primarily order parts and equipment here because the staff are always friendly and helpful. We never feel like we are asking stupid questions and the staff go out of their way to help us find things.
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January 2024 by Franco arana
Javier was extremely helpful and patient with me. Helped me find the products I needed and made sure I get all the discounts applied as well.
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January 2024 by Jim Wilson
Javier Chapa was a tremendous help by testing as replacing my battery. He really knows his stuff! Hats office to great customer service from Javier!
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January 2024 by Veronica Beals
Javier Chapa was sooo amazing and had excellent customer service. The only part that kind of upsetted me was watching his co-worker (blonde hair little girl) come out and roll her eyes & walked away all upset because he was still assisting me! Someone there needs to educate blondie on customer service, that was very rude & unprofessional. Thank you again Javier!!
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December 2023 by S. Goff
Very helpful, friendly and knowledgeable!
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December 2023 by Donald Johnson
Javier is extremely knowledgable and professional in his communication. I needed a unique battery that none of the other auto parts stores could find. Javier found it in the system and had it at the store within 1 day.
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November 2023 by Roxanna Medina
As a female I went in crying I had to get a part for my car I didn’t know anyone that’s install it. Shoutout to Austin who saw my crying & help me with my car part & put that car part on 100/10 service to Austin!
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October 2023 by Cory Reedy
Called first to see if they could change the battery in my truck. Joel answered and said yes, they could. Told him I was 5 minutes away. I get there, turn my truck off, walk in and Joel says sorry, can’t help you, I’m the only guy here. What!? I just talked to you. He didn’t have one care. I told him I turned my truck off and it’s not going to start. His response: “we have a jumper box.” Wow. After that I wasn’t leaving. I’ll get this battery out myself. The best part? He wasn’t being honest as another gentleman came to help after I decided to do it myself. Just horrendous customer service.
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October 2023 by Rafael Bolivar
The attention super bad the employee rude xenophobic arrogant rude and does not know how to give a reason to give you a solution to your request The employee is chubby and white I could not detail his name. ?????
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September 2023 by Lulu Ruuz
Was getting great service from this lovely gentle men till this other worker who was taking his own clients took time to leave his clients just to come talk to me aggressively and snatched my receipt from my hand never coming back to that o’reillys and wishing nobody ever goes through that
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September 2023 by Kimberly Scott
Calvin will be my go to guy. He took his time. Super nice.
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July 2023 by Cindy K.
Needed a starter for my son's car so I walked into O'Reilly on Railroad in Georgetown, TX and the parts weren't in stock so the associate at the register ordered it for me. He told me that it would be there by 5 PM. I went in the next morning to pick it up and was told that the associate had never ordered it. The part was re-ordered and I was told again that it would be in at 5 PM that day. So the next day I called to make sure that the parts that I needed were all in and was told that the parts were there. And I told the lady that I would be in the next morning to pick them up. She assured me that the parts would be put aside for me. Today, I went in to pick them up and they were nowhere in sight. The associate said that the starter had been sent back and that they would have to re-order it for me. Is this the way that this company does business? I will not take my business to them anymore. I guess they don't need the $200 that I would've spent and whatever I would need in the future.
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June 2023 by Bethany Young
Went for a windshield wiper blade. Nice friendly clerk helped me. She was on the ball.
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May 2023 by Ernest Arriaga
Felt a little short staffed but amazing helpful personnel.
