Quality Carpets & Floors is a trusted business that offers a wide selection of carpet and tile, along with hardwood flooring. Customers appreciate the company's fast and efficient service, with some praising the skilled installation work that results in a seamless finish. The staff, including Heather and Dudley, are known for their helpfulness and competitive prices. The store has been praised for providing great value and a good variety of options. While most reviews are very positive, some customers noted minor issues such as scheduling delays and the importance of communicating preferred tile directions. One customer experienced a quick turnaround when a bathroom floor was replaced in just one day after a plumbing mishap. Overall, customers are satisfied with the quality of work and plan to use the business again, recommending it to others seeking flooring solutions.
Second time using Quality Carpet and Flooring. Had genuine hardwood floors installed in 2 rooms and carpet installed in 3 rooms. Dudley and his team did a great job. A few small delays but we are very happy with the end results, especially with the wood floors. Will certainly use them again.
June 2021
I purchased flooring from Dudley and the product I selected was not the quality I wanted for my home. Working through the refund process was a challenge, but we finally came to an agreement and have settled this matter to my satisfaction.
June 2020
We had an incredible experience with Dudley and company. They remodeled our master bath and we couldn't be happier. They are honest and great to deal with. They will be our go to company from now on
