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November 2023 by Mitzi Fonseca
Very friendly branch, the level of customer service experience is top notch, the person inside behind the counter also takes care of drive thru lanes as well. Great job, way to multitask !
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September 2023 by Janet Mckenzie
Always there to help me when I have a problem. Very friendly and helpful.
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April 2023 by Jessica
Tina is a joke and so is this bank! Absolutely ridiculous I can’t even get online access to my accounts after setting them up without coming all the way back up there because Tina doesn’t know how to do her job correctly.
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March 2023 by Yahima Cisneros
At least tell your customers you will help them in a bit, don’t just smile at them. Very unprofessional. I already talked to my supervisor and our business will be changing locations even if we have to drive more.
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March 2023 by Elizabeth Swan89
These ladies make you wait in the commercial window even though they aren’t doing anything. Won’t even come to apologize for the wait, awful customer service. My coworker has been profiled multiple times. I wish we had a different bank. Im gonna start going to the location in Round Rock, way better customer service.
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March 2023 by Elizabeth Perez
Awful customer service
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January 2023 by Dora Aubin
I like this bank and the staff has always been pleasant and helpful. The environment doesn’t feel corporate but welcoming, everyone ready to be of service.
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September 2021 by Selena Hernandez
Very poor customer service
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October 2020 by Robert C.
Closed on weekends, no temp checks for customers. Short hours in drive through banking. Just bad banking. Employees have no answers.
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October 2019 by Steven East
This branch and its management have shown me that Regions is the best bank for me. I love these people!
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August 2019 by Penny W
I've been with them for almost 4 years and I just don't think I can do it anymore. Not once, but twice, they gave someone access to my personal accounts. Lucky for me the person is an honest person. They have messed up my online accounts numerous times and then can't fix them. I had to close one of my accounts so I could get to my money! They are always "I'm sorry; We understand; We apologize" but after a while it just doesn't mean anything anymore. The people in the branch in Georgetown are nice, but the bank is so messed up. I have a friend in TN who has the same problems. We'll be closing all our accounts very soon.
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July 2018 by Keri Lucas
Manager here is very nice and the staff is very friendly .
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December 2017 by Miranda Bradley
They are nice but making a deposit through the festive through takes FOREVER! It's starting to feel a bit like the post office. Pack a lunch if you are banking here.
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June 2017 by Danielle Rashid
Nothing but problems since day one! I'm done with this bank.
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May 2016 by bryan beck
Great staff!
