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January 2023 by Chad Welch
Kevin and Rakem moved me into a second floor apartment. They were very friendly and professional. They were very mindful of time and worked very efficiently. Totally recommend Rocket moving.
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January 2022 by Google user
The crew that came out was great, as is the owner John. They were able to move us from a storage unit into our new house on very short notice. The crew was super efficient too, which is always a concern when paying hourly. These guys didn’t waste a minute and just seemed like good guys. I wouldn’t hesitate to use them again.
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July 2021 by michael mccabe
These guys rocked! Very professional and can fill up a moving truck in the blink of an eye! Great price and would definitely use them again! Thank you Jon and the crew!
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May 2021 by Sherri Denise
Rude, hung up on me when I was talking to them about a move quote.
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April 2021 by Lauren Liott
The crew that came out was great, as is the owner John. They were able to move us from a storage unit into our new house on very short notice. The crew was super efficient too, which is always a concern when paying hourly. These guys didn’t waste a minute and just seemed like good guys. I wouldn’t hesitate to use them again.
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March 2021 by Tanner D (TannerD06)
Movers canceled after their arrival time. Called after 830 to cancel an 830 appointment
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February 2021 by Shrink Diva
These guys were great! Very polite to me and respectful to my furniture as well. They made everything go very quickly and efficiently. Thank you!
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November 2020 by David B.
Upon arrival at the delivery location the driver ran their truck into the corner of our house. The accident structurally damaged the roof and crushed a gutter as well as shingle damage on the roof as well. The owners of the company claimed to have insurance but refused to provide any of the information. They didn't want a claim filed because they said they would be unable to get future insurance if a claim was filed. They claimed they would pay for the damage directly but they insisted first on immediate payment before doing anything to resolve the damage they created which is far more than the modest cost of the local move! The owners and the company was completely irresponsible both in the driving of the truck to begin with as well as handling or not handling the results of the accident which has damaged a old and historic house.
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August 2020 by D. Lynn
Super easy to work with, hard-working crew. Couldn’t have asked for better service or work.
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June 2020 by ian titus
Worked around my schedule and needs. Super professional and friendly staff. Price was less than expected and I will definitely hire them again for any moving needs
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March 2020 by Kalin Schlueter
This company moved me into storage in June 2019 and out of storage in March 2020. Marginal performance by the movers, competitive price, convenient location, and arrival within 15 minutes of when they say they’ll show up earns this company and crew its two stars.
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October 2019 by cassandra perez
Amazing crew!
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September 2019 by Spencer Wheelwright
Friendly and courteous movers. But SO slow (and unfortunately charging by the hour), and they got slower as the day went on. Also, when they called in the morning saying they'd "be there in 20 minutes," they arrived 40 minutes later.
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August 2019 by Maria Montoya
The guy and girl duo were great! I saw the young
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July 2019 by Grace W.
BEWARE: only hire these people if you want a miserable moving experience and by treated like dirt! Another reviewer said if they could give a zero review they would and I could not agree mor As someone who has spent her entire career in service related positions, I have NEVER in my life experienced such incredibly DESPICABLE service. I am honestly appalled! My husband and I are moving my older, widowed mother in law in with us after my dad passed away last year and this is the worst moving experience I have ever had. I feel like we were completely taken advantage of. After clearly communicating the volume of the move, we were told by John that it would take about 4 hours, which come to find out from an offhand comment from one of our movers is the minimum quote and it sounds like he tells everyone this. He then backtracked by telling us the quote wasn't "binding", which I suspect is a legal way to get people to sign the contract and then require them to pay exponentially more than what was expected. We were sent two slow and horribly ill equipped movers with a truck less than half the size of what was needed for the volume, and the move ended up taking TWICE the amount of time quoted, and early on in the day my mother called John to discuss the fact that it was taking longer than we expected and he very rudely told her it was our fault for having too much stuff. My husband had needed to help the movers at multiple points and when my mother mentioned that to John he again rudely told her that was his fault as well. When I spoke with John later in the day, he was absolutely HORRIBLE TO ME. I tried to express my dissatisfaction with his company's service and the fact that I didn't feel we should have to pay for twice of what we were quoted if he wasn't going to send the necessary tools to get the job done in a timely fashion and he immediately started yelling and threatening to call the police. John then told me he would only speak with my husband so I put him on the phone and John would not stop talking over him. He refused to let him get a word in. My husband is a very calm and even keel person and John was so horribly rude that he caused my husband to yell as I've never heard him yell before. I then told John that I planned to write a bad review for his company and he proceeded to try to threaten me, telling me he was recording the conversation and would use it against me. I have every right to write a thorough and honest review of my experience, and if John has a problem with receiving bad reviews I would encourage him to improve his absolutely pathetic excuse for a moving service. Bad service and bad treatment deserve bad reviews. All I can say is that if you are on this page looking for a mover who will help make your move easier, smoother and better, RUN AS FAR AND AS FAST AS YOU CAN IN THE OTHER DIRECTION!! Let me assure you THIS COMPANY IS NOT IT!! UPDATE: I made this review right after our move. We've since unpacked and found numerous broken items, including heirloom china in a box clearly marked Fragile that had been smushed to the bottom of a stack of boxes labeled heavy. I also didn't realize when I wrote the review that the movers refused to move our TVs and multiple other items, so after having to pay twice what was quoted we STILL had to move quite a bit ourselves. The movers were the WORST part of our move. I wish we'd never called these people.
