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June 2025 by Apex Premier Digital
Amanda was amazing
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April 2025 by Lita Vanegas
fast and speedy service. Ethan with the cool blue hair gave top notch service
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March 2025 by Graceylnn Cooper
Love this place to buy peircing supplies and anything hair related
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January 2025 by Marisa
Extremely knowledgeable & wonderfully helpful customer service from the staff! Thank you!
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August 2024 by Destiny Sessions
My credit card kept declining but it’s active and says I have an account I tried to buy $50 of items and axel was very understanding, supportive, and working with me thru the process. Y’all have a really good worker on yalls hands. 10/10 customer service… 3/10 credit card issue?
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August 2024 by Dee Davis
I just drove from Jarrell to Georgetown today during my early lunch time. Got to the store and a paper sign written in inventory open asap. Others inside just smiling. Please do NOT post this business is OPEN when in FACT it was CLOSED!! I'm extremely frustrated by this!!! I do not have time & GAS to WASTE!!
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June 2024 by Marcia
Thank you Amanda for giving me a good experience today which is Sunday June 23rd
I appreciate your professionalism and your knowledgeable assistance in the coloring department
I'm going to try the punky purple shampoo
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April 2024 by Katie Taylor (KT)
Friendly staff that were very helpful and knowledgeable about which products needed to be used to reach the overall desired outcome.
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October 2023 by Dominic L.
I called the store to inquire about facial hair trimming blades for my girlfriend. Jay answered and she was very friendly and helpful. She ensured me they had a good selection, so I drove to the store. When I got there, the entire staff welcomed me as I walked in. I said i called earlier and Jay ended up showing me the blades I inquired about over the phone. I purchased a set of blade tools that she recommended (she showed many options). My girlfriend tried them today and absolutely loves them! Jay and the entire staff really know their stuff and they seemed passionate about the products. The morale in the store was high and I felt welcomed and confident I was in the right place! Such a relief because today a lot of people just don't care to help or think it's not worth it, the whole "I just work here" attitude. Not at this place. The staff knows the products and knows how to treat the clientele. It was a breath of fresh air and I'm grateful! Thanks Jay and staff I will be back!PS: pretty sure she said her name was Jay but it may have been Jade ?
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October 2023 by Darlene Pollard
I wanted to say how helpful Judy was at this Georgetown location. She was very knowledgable and spent time with me as I was trying to decide on haircolor.
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April 2023 by lauren sharp
This is the best Sally's.. Hope the same people stay, I love the manager there, please keep this place with the same employees! If it changes you will loose business!
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January 2023 by Deborah DeBona
No ordinary customer service here! The service is exemplary, I listened today while the manager Lisa answered a customers every question kindly and patientiently. My faith in customer service has been restored. A big shout out to Sarah and Jancie the girls in front who had smile on their faces and eager to just be nice! Way to go ladies! You Rock.
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November 2022 by Hauling Solutions, LLC
I just spent 194$ on a set of Babyliss Pro clippers from this place on October 22nd. . And it’s October 31st they’re already broken. I get it, some stuff is short lived. But when I brought them back to exchange them, NOT REFUND, they told me they can’t and I have to deal with the manufacturer. Now in my industry, we fix the mistake and deal with the manufacturer ourselves. Sending them back has never been an issue for us. Customers happy, broken stuffs replaced, easy process. Nope, not this store. I am done shopping here. And if you’re wanting a good customer service center, this is not the place.
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October 2022 by CC Moon
Stopped in the other day to pick up some hair color. A very nice and knowledgeable lady working there was able to help me and recommend the right products for the look I was going for. Everyone I have encountered at this location has been very friendly and helpful.
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October 2022 by Sherrie L.
An associate at the Georgetown, Tx store went above and beyond. I inquired about a crystal nail file that never stays in stock. The file is worth having in your nail kit!!! A Sally's employee offered to add my name and number to a list of people who want to get their hands on one. I was shocked to receive a call to come in and pick it up. What, how thoughtful!!! Customer service is Alive and well. Something so small and simple. Good job, manager Lisa, keep it up!!! Please order more crystal files. Thank you!!!
