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October 2023 by George Watkins
Very glad we chose Town Square Floors. Friendly folks and the work was done as described on time. I have no problems recommending them based on our experience.
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October 2023 by Tracy Dubcak
Love this place! They have done the tile and flooring in two of my homes 15 years apart! Wouldn’t go anywhere else! They always go the extra mile!
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September 2023 by Beth Havern
We have had the pleasure of working with Town Square Floors twice and we were very happy with our experiences. They are friendly, helpful, knowledgeable, provide quality service and product! We will work with them again on our next tile replacement job as well!! I highly recommend them!!
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September 2023 by Cate Johnston
In Real Estate, connections are important. I continue to recommend Ray and Town Square Floors to my clients and colleagues for flooring needs. There doesn't seem to be a high staff turn over, as he is pretty good to work for, as salesperson shared with me. Ray is quick to come to your home to create an estimate. Super knowledgeable. The contractors who came to do the work were professional. You felt like you were working with a friend.
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July 2023 by Keven Wrege
I would highly recommend Town Square Floors. Philip was great to work with, very accommodating, down to earth, honest and made the process so easy. The family and store staff were great; it's obvious they love what they do and the place they work. The team that installed the floor were hard workers, efficient and did a great job. I was concerned about getting protection under our furniture for the laminate flooring but they took care of that and even painted the quarter round to match my baseboards. Philip was genuinely concerned about the job that was done and made sure we were happy with the job before payment was expected. I would use them again. Thanks for making our home more beautiful.
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July 2023 by Janet
The overall experience was exceptional. The staff went above and beyond to ensure my expectations were met. The carpet was high quality, the team that came to install was very professional and customer service throughout the process was better than I could have hoped. Would highly recommend to my friends and family.
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May 2023 by Nanette Johnson
These people are amazing to work with. They communicate well, are very available for all the questions, and work well within any budget. Kind, courteous, reliable, and patient. We couldn’t be happier with the choices for our home. Thank you, Town Square Floors!
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May 2023 by Scott Hurley
It's a shame to be Only Able to give them 5 stars -'cause they Deserve 10 Times that for sure!!!!!Yes, i love these guys - No - I'm not in their family - But , I'll tell you what- They Treat you like Family - Warm, receptive, and they took care of our special instructions!!! Paco came over one morning and expertly installed our hallway carpet - just perfectly!!Over and done in an hour or two - BAM!! That's Service!!!!!!!Of course I'd recommend these guys to you!! You want the best - right? Thanks Robin and Phillip and Paco - What a Team!!!!!!!!Service: Carpet installation
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March 2023 by Colleen Y
Friendly and quality kitchen backsplash install!
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August 2022 by Taylor R
I was referred by two previous customers. While our floors look good, the overall experience was not positive. The employees in the store are very friendly I will say. After the floors were finished we had grout on our walls, paint chips and dirt everywhere. While they offered to come clean, we attempted ourselves to clean the walls and paint instantly started to come off and no stains would come off with it. We attempted to discuss that we had to buy wall and trim paint where stains would not be washed off. We just wanted to get a small discount on the cost we spent but instead were accused rudely that we were trying to get out of paying all together. We did receive a discount but all while being extremely argumentative over the phone and not letting us explain this wasn’t just dirt on the walls but grout in the corners. Very happy to be finished with the experience but not happy to have to paint all the trim.
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July 2022 by Carole Albyn
Our family has been customers since 2003. They are professional, and a friendly family owned business that really takes care of their clients.
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May 2022 by I
Philip was wonderful to work with and gave us the pros and cons for the two luxury vinyl plank options we had narrowed our choices down to. His crew was amazing! They completed our 2nd floor and stairs in a day and a half. They were neat and cleaned as they worked. Furniture was moved and put back with no damage. Highly recommend.
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March 2022 by Taylor Rosales
I was referred by two previous customers. While our floors look good, the overall experience was not positive. The employees in the store are very friendly I will say. After the floors were finished we had grout on our walls, paint chips and dirt everywhere. While they offered to come clean, we attempted ourselves to clean the walls and paint instantly started to come off and no stains would come off with it. We attempted to discuss that we had to buy wall and trim paint where stains would not be washed off. We just wanted to get a small discount on the cost we spent but instead were accused rudely that we were trying to get out of paying all together. We did receive a discount but all while being extremely argumentative over the phone and not letting us explain this wasn’t just dirt on the walls but grout in the corners. Very happy to be finished with the experience but not happy to have to paint all the trim.
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December 2021 by Kate Miller
I needed cleaner for my UV oil finished floors and they were super helpful. Not only did they have the product in stock, but they were very knowledgeable about the application.
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November 2021 by Christa Sweeney
Great customer service! Did floors in 3 rooms to match my new house floors. My husband said they did a better job than the builders. Definitely recommend