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March 2022 by Bobby Linamen
No one was answered the gate. I called the number on the fence and it said it was disconnected
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November 2020 by Saint Emo
He's super sweet, patient, and helpful! Superior customer service, thanks for everything!
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September 2020 by LaNelle Bradley
We've rented different types of Uhaul trucks, trailers & auto transports over the years from Ruben. We always get A++ service!
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June 2020 by Sukul Baul
Ruben was very friendly and professional. No problems at all picking up a trailer. I'd use this location again if I wasn't moving away.
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June 2020 by Joan H.
We reserved a 5x8 cargo trailer at this location (7135 Ranch Road in Georgetown, TX) for pick up on Friday, June 12, at 12:00 noon. On Thursday, June 11, we decided to check the place out and make sure all was in order for our pickup on Friday. When we arrived at around 1:00 pm, the place was all locked up. We called the phone number and an obnoxiously rude person answered; we assumed he was the owner. He stated he was closed for the day and had no record of our reservation for Friday. In fact, he said he wouldn't even be open. I told him I had a confirmation in my hand and could give him the confirmation number. He didn't really care and just restated that he never received the reservation and wouldn't be open on Friday. We asked what his hours were and he emphatically said "this is my business and I can make my own hours". At this point, we ended the conversation. What a j***** and to run a business like this, oh my!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We proceeded to another U-haul location and could not have been treated more professionally or courteously. They went out of their way to be accommodating and helpful.
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January 2020 by Valeree Bertram
Very friendly and helpful
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September 2018 by Tim Taylor
The attendant here is on the ball. Very helpful.
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August 2018 by Charlotte D.
The man that runs this place is absolutely for customers. He went above and beyond for us and was so nice we came back a second time. He is super flexible and had no issues with us needing to keep supplies longer then anticipated. I would highly recommend this place for any of your packing/moving needs.
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July 2018 by Iam Mee
Great place
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June 2018 by D. M.
Even though business hours are posted online, these people are never there. I've tried several times and the gate is always locked. It's pretty shoddy looking, too, so maybe they've closed permanently.
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September 2017 by Joel Hinkhouse
This is not your usual Uhaul Super Store, but the owner is great, helpful, and accommodating. I have rented trailers here several times, and found the equipment good, pickup and drop off convenient (if you drop off at times other than when open - just leave it outside the gate-he is good about that). And you get no hassle or run-around like you do at some u-haul locations. Will definitely return. Jim H.
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July 2017 by Logan Maximus
Although I agree that this is not your typical UHaul location, and the hours could be better, the owner is extremely friendly and accommodating. I have had two experiences with him now and they have both been great. Sometimes the earlier closing hours enables you to get some more time on your returns so your money goes farther as well. I would definitely go here again and in fact I am going to use him again this coming Monday.
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June 2017 by Ruben Del Bosque
Definitely not your conventional uhaul rental spot. It looks like a mom and pop gas station has a sign that says grocery store. And a counter full of e cigs and "herbal supplements".
