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July 2025 by Quenton Cooper
Awesome employees. Far above and beyond customer help
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April 2025 by Hannah Steed
Amazing staff! Had a scare when driving through Giddings and the workers were so nice and helpful!
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February 2025 by Alizon Abril
I had an amazing experience at AutoZone not too long ago all thanks to Melissa, the manager who is clearly the MVP of customer service! Honestly, I walked in a bit confused and probably looking like I was trying to fix my car with duct tape and hope. But Melissa swooped in like a superhero, armed with knowledge, patience, and a smile that could probably fix my engine. She not only helped me find exactly what I needed, but also made sure I felt like I was the most important person in the store, no small feat when it’s packed with car parts and confused customers like me. If you're ever in need of auto parts and an uplifting experience, ask for Melissa. She’s basically the Beyoncé of AutoZone.
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October 2024 by Eric Belmonte
The new manager Melissa was awesome when I pulled up she was on step Stool installing a battery in a big f250 ID be a proud husband when she came home. Only took 4n a half min to install I was counting she really deserves a pat on the back she really turned this place around
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October 2024 by Amy Tramm
Ashton B in Giddings, TX is the best. My engine coolant was low and he helped me get back on the road.
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August 2024 by A Pineira
Had the worst day ever, started off with a car accident and I am unable to drive the car. I get home and the battery to my other car is dead. I ask the neighbor for a jump rush to Autozone 10 minutes prior to closing. Angela replaced my car battery with no problems. Stayed after hours to help me. I am so grateful for. Thank you Angela from Autozone in Giddings, Texas.
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August 2024 by Zshanikwa Foy
I was having acceleration issues with my car on my way into Austin fom Houston. This issue kept pushing my arrival time further into the evening. Slowly but surely, I made it to this location. Inhsf the idea to just supplement my car with a lower end fuel injector cleaner, but Frederick Thomas helped by recommending a top notch motor treatment. After just 5 minutes of putting it into my car, I was back on the road accelerating properly without further strain on my rpm. I really appreciate the efficient customer service. There was another employee present who was polite as well. Great team here! You are appreciated!
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July 2024 by Leah Atkin
Stopped in at closing time to buy fix a flat because a friend was stuck in Giddings on the way home to Conroe, with a flat tire. Wesley went above and beyond to contact a tow company, and ultimately a tire company that could help us. Rather than just sell me a product (that I later found out wouldn’t have worked for the situation) he took time after he got off work to make sure we were safe and got the service we needed. Such a gentleman, rare to find these days! Thank you Wesley for ALL of your help!
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July 2024 by kalkkar
Has the stuff i need but manager on duty was a slack jawed jackanape that kept mixing his words up and refused to understand a simple yes or no question on refunding trying to confuse me on purpose instead of just saying, no once it is used it is not refundable thats all i needed not a antagonizing waste of words with a "yes sir manager" employee not helping at all, not feeling good and did not need that today id rather go 30 to 40 minutes out for better or real service without antagonists or people who refuse to listen and awnser simply
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July 2024 by brooke
orton(I think?) was so so kind really appreciated the help with the coolant thanks for helping us get to houston safely :)
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May 2024 by Jean B
These guys were awesome when we needed to replace a battery and alternator. Thank you Giddings Auto Zone!
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April 2024 by Beto Arellano
very poor customer service from the manager
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April 2024 by Ariella Harris
I want to express that this was the best experience I've ever had at AutoZone. While driving through Giddings, Texas, which was four hours away from home, my truck began to overheat. The manager of the store listened to my concerns and quickly diagnosed the issue with my vehicle. Despite it being past closing time, he stayed with me and called a local mobile mechanic to fix the problem. As a young woman who frequently travels alone, certain tasks can be intimidating to tackle solo. He went above and beyond, treating me as if I was his daughter, making me feel safe and at home throughout the entire ordeal. Additionally, he prayed over me, and I feel extremely blessed to have encountered such a kind and compassionate person in the middle of nowhere. A huge thank you to the mobile mechanic, 'V & A Automotive Care', who not only spent hours working on my truck but also made me feel safe and provided exceptional service. I am truly grateful for his kindness and dedication.
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April 2024 by Dax West
It be your own people Whoever the black man with glasses and the tattoo on his hand is need to go period . I said what I said . Very unhelpful and rude. I just got a car and was trying to make sure everything was ok with it and was told by another employee of the store on the phone to come in the store and he would help me ! When I came in the store and explained he told me they don’t do that and then asked me was the check engine light on . That’s not your business or concern I asked u to put my car on your machine !!! But y’all don’t do that …. Ok. Your lazy!!!! Period point blank !! Standing up there leaning against the counter with your hand on your hip real sassy like . Do your job or go home
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February 2024 by Alex Kaldis
The gentleman that helped me was knowledgeable and resourceful and seemed like a genuine and kind person. Would recommend this autozone.
