Credit Union of Texas (CUTX) is a well-established, member-owned credit union founded in 1931 by Texan teachers. With over 150,000 members, it is known for its community-focused approach and dedication to helping members succeed financially. CUTX offers competitive rates on savings accounts, CDs, IRAs, auto loans, personal loans, home equity lending, and mortgages. Its flexible lending options and expert guidance make it a popular choice for those seeking financial growth and support. Members appreciate the friendly and welcoming service at local branches, particularly in Gilmer where staff are quick to assist. The credit union is praised for its community involvement, sponsoring local events and investing in local nonprofits that benefit Texans in need. Members also enjoy perks like high CD rates, investment opportunities, and a unique benefit of a free daily drink from Cozy Coffee, a coffee shop attached to the branch. While customers generally have positive experiences with the staff and community engagement, some find the main office's phone service frustrating, with long wait times and reliance on automated systems. Overall, CUTX is valued for its community support, competitive rates, and personalized service, making banking more than just a transaction—it’s a way to contribute to and grow within the community.
Branch manager is very helpful! Bianca is very pleasant to work with as well.
May 2025
Always a pleasure doing my banking there in Gilmer.
March 2025
Hands down the best bank around! If you guys are ever needing a loan officer for auto, home and more, Alexus Clemens is your girl!! She made getting an auto loan an absolute breeze and I ended up with an amazing deal and a new mom car. They also have the best coffee shop around in their branch!
