Credit Union of Texas (CUTX) is a well-established, member-owned credit union founded in 1931 by Texan teachers. With over 150,000 members, it is known for its community-focused approach and dedication to helping members succeed financially. CUTX offers competitive rates on savings accounts, CDs, IRAs, auto loans, personal loans, home equity lending, and mortgages. Its flexible lending options and expert guidance make it a popular choice for those seeking financial growth and support. Members appreciate the friendly and welcoming service at local branches, particularly in Gilmer where staff are quick to assist. The credit union is praised for its community involvement, sponsoring local events and investing in local nonprofits that benefit Texans in need. Members also enjoy perks like high CD rates, investment opportunities, and a unique benefit of a free daily drink from Cozy Coffee, a coffee shop attached to the branch. While customers generally have positive experiences with the staff and community engagement, some find the main office's phone service frustrating, with long wait times and reliance on automated systems. Overall, CUTX is valued for its community support, competitive rates, and personalized service, making banking more than just a transaction—it’s a way to contribute to and grow within the community.
Best Credit Union in the State. Service is exemplary and unmatched. A rare place that in this day and age, Actually cares about its people, you just don't see that anymore. If you don't bank here you're missing out Bank where they put People First.
July 2026
Nice branch. Been to a couple branches of CUTX and prefer the gilmer location they get stuff done
August 2025
Branch manager is very helpful! Bianca is very pleasant to work with as well.
