-
November 2023 by Jaymee Birkeland
Great place for oil changes and inspections. In and out super fast! Highly recommend!
-
November 2023 by Micheal Smith
I went to another business in Gilmer where I typically get my State Inspections completed. It was 4:30 and that particular business closed at 5. I told one of the employees I was there for an inspection and I guess they didn’t want to do one that late as they ignored my presence with no other customers there until I left 15 minutes later. I proceeded to Grease Monkey to see if they did inspections. As I pulled up I was greeted in a friendly and professional manner. I told them I was there for an inspection and they started the process within a minute of my arrival and 10 minutes later I was done. I realize shops don’t make much off of inspections but they make a lot off of superior customer service. I will be a consistent customer going forward for inspections and oil changes for all of my vehicles.
-
November 2023 by Patricia Shockley
I have used grease monkey In Gilmer, Texas Before on my Chevy Tahoe. I Would highly recommend this facility to anyone I know. However, today I had a service question. I called and spoke with a young man named Brandon. He was more than helpful, very respectful, very informative and Very patient with me as I did not have a simple question. I had a list of questions that I needed to ask. This is my go to place and I've recommended this place to multiple members of my family. Will be taking My O2 Chevy suburban. 4 wheel drive to Be Serviced. Bumper to bumper in the near future.Service: Oil change
-
October 2023 by Chris Miller
I never give 5 stars..ever..look at my other reviews if you don't believe me..Brandon, the boss man here,is a hard working man.he doesn't mind getting dirty down in the pit underneath the cars and trucks while training the other employees there to do his job..I've only had 1 boss in my life,that wanted me to know everything he did,and we were great friends. I would and will recommend grease monkey to everyone.
-
September 2023 by Katy Madden
Best customer service I’ve ever had at an oil shop before. Brandon was outstanding, he was kind and informative, you can tell he really cares for this job and isn’t just there for a check unlike a lot of other places I’ve been to.
-
September 2023 by Alyssa Ledbetter
Never disappointed with the service at this grease monkey! Always my go to for my oil change, I know it will be done right and efficiently. 10/10 would recommend!!!Service: Oil change
-
September 2023 by Chris Miller Miller
I never give 5 stars..ever..look at my other reviews if you don't believe me..Brandon, the boss man here,is a hard working man.he doesn't mind getting dirty down in the pit underneath the cars and trucks while training the other employees there to do his job..I've only had 1 boss in my life,that wanted me to know everything he did,and we were great friends. I would and will recommend grease monkey to everyone.
-
September 2023 by Sandy Coleman
Not only were they professional and quick to get their services done, but they were kind and respectful. My sons and husband use this place, and I know why. Brandon noticed the man my husband had bought my truck from was a veteran. We have owned the truck for approximately one year, and the last inspection was done there when the previous owner had it. He not only took care of giving me excellent service but also noticed and mentioned the veteran whom I am also friends with. He went above and beyond to make a normal inspection a day better for someone who was checking the list of things needing to be done. Thank you, Brandon, for taking care of widows and veterans, having a kind heart. You never know what a kind word or action may do for someone's day. May the Lord bless you and your family.
-
September 2023 by Michael
The guys always do a great job every time I go there! They are very thorough, and they make sure they top off all your fluids and air pressure as well!
-
September 2023 by Mandi Furniss
Great experience getting Inspection done. Was very fast and quick, and staff was so friendly and kind. Brandon was very helpful and informative. Overall great experience. Will be back.
-
September 2023 by Taylor Strader
Aaron did an amazing job! He was very polite, and attentive to customers. He was informative and paid close attention to detail I highly recommend!Services: Air & cabin filter replacement
-
August 2023 by Maurine Mccurdy
Been going to Grease Monkey now for 2 years. Everytime I've gone the guys are very professional and get the job done fast. Very nice workers. I will continue going there for my safety and oil change. It's in Gilmer, Texas on Hwy 271.
-
July 2023 by Paige Howard
Went to get my inspection done, service was quick and they were very respectful! Brandon got the inspection done on my car in a timely manner and I was on my way!
-
July 2023 by Megan Olvera
I have continued business here because of previous management, I will continue to use them as long as Red is there. He gave an amazing customer service experience despite his coworker delivering a bad one. Which ever oil change place Red works at his where I want my truck serviced. He is amazing ?Service: Oil change
-
July 2023 by Windell Hollis
Went in for oil change and inspection. They were fast and very professional. I will give them my service. Very helpful and informative. Thanks guys good job.
