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November 2023 by Anna Sharp
My son and daughter in law are in the Navy and resident in Texas. Made smooth transaction to get their vehicle registered.
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August 2023 by Christina Estes
Gave 1 star cause I had to, it’s ridiculous how people that work in customer service can be the most rudest people. Yea I needed to come and do a title transfer and register a vehicle I just bought, and yea I came at 4:50 ten minutes before drive thru closed but the man behind the window didn’t have to roll his eyes and be so damn hateful. You don’t know what the other person is going thru and what all they had to do to make it before they closed. Some of us work 60+ hours a week and don’t sit in a damn chair all day with ac. So before you come at someone so rude and hateful maybe you should think about the next person and what they may be going thru. This is why our world is so messed up. You don’t like customers then get you a job that doesn’t consist of customers. My bad for wanting to obey the law and get my car registered and taxes paid on it before penalties hit.
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June 2023 by Gary Helms
The lady who waited on me was very professional, polite, and most helpful. I was very impressed, and I know my business needs we're met in a most excellent manner.Gary Helms
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May 2023 by Sherri Hearrell
Very nice people
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March 2023 by Lawanda Martinez
I went to check on address change for my property. I was in and out no wait time. The clerk acknowledged me time I walked in and that's a good feeling when I am transacting bussiness.
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October 2022 by Kathy Ashburn
Had questions about a title transfer so we stopped by the Upshur County Tax Assessor Office today. It was a surprisingly pleasant experience unlike other county offices I’ve been to in central Texas. Everyone at the Gilmer office that we spoke with was so kind and Ms. Howell was exceed helpful and patient with our questions. Thank you much!
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June 2022 by Cindy Oppenhuizen
Wow it had a drive-thru to my surprise I'm from Dallas never knew they had those it was great I was in and out in no time you recommend this place to anybody the lady was sweet
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June 2022 by Tammy Crawford
They're always very nice and helpful
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May 2022 by Frank Osborn
Had a great experience with changing plates over on a car and ordering new plates. I wish I could remember her name but she is new there. She was awesome at making sure things were right.
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April 2022 by Kalie Byrd
The lady at the front is so rude. Acted like I was stupid the whole time. Also yelled at me bc I didn’t place my card in the card reader correctly ?
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April 2022 by little Man Big Opinion
Got a vehicle from my grandparents and only grandpa signed the title. Wife to official put it in our name and was accused of stealing a title because it had both grandpa and grandma on the title, but Gma didn't sign title as well. Almost wouldn't give it back so we could go get Grandmas John Hancock. just overly rude.
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April 2022 by Cheryl Langford
I went in to renew my disabled parking plaque. In and out in ten minutes. The young lady was nice, efficient, polite, friendly and professional.
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April 2022 by Dian Gorman
Everyone is so helpful, very professional and so polite. Especially the drive thru ladies.
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November 2021 by Natasha Garrett
I had two ladies today they were really super helpful. Much different from previous years where they were kind of grumpy to me.
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October 2021 by Raymond Bouis
DO NOT go by there WEB site. They are not open on Saturdays!!!!!
