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March 2024 by Larry Liedtke
Mail person came at 8:15 pm last night. I had out going Mail, the flag was raised. Mail person put incoming mail on top of out going Mail and lowered flag! Sorry mail service!!!
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March 2024 by John Corley
They don’t deliver packages. They always give an excuse. UPS and FedEx don’t seem to have issues. Last three packages have arrived 3 days late. Amazon notifies me that the carrier says customer requested to hold package. I didn’t! The next day Amazon notifies me that the carrier could not access my front door even though UPS delivered the same day. Sorry government run outfit. They don’t do their job and face no consequences. I would love to give -5 stars!!!!!
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March 2024 by Heather Roth
Mail carriers are never the same. Sometimes on Fridays or Saturdays the mail doesn't even get delivered. Have had several checks go missing and never got them. They never answer the phone either. Had a mail carrier say my package only to not find it and when I did get ahold of the post office the package was brought to me by the mail carrier open.
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January 2024 by joe mitchell
might as well enter your tracking number on a Ouija board.
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January 2024 by Sylvia Hinojosa
No one answers the phone at Gilmer Texas Post Office , what’s up with that??????
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January 2024 by Lisa Stewart
has gotten to be worst mail delivery. we have a business and never get our mail til after closing. Really should be receiving before closing due to receiving payments. something needs to change and take consideration
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October 2023 by Elizabeth Stevens
My daughter had a package out for delivery today and said it was delivered. We looked everywhere and couldn’t find it . Even though it says it was left in the mailbox . Come to find out my daughter accidentally put the wrong address on the shipping after we alerted the company she didn’t get the package . Needless to say after asking around apparently we have have shady neighbors that cannot own up to stealing my daughter’s package . Regardless the mail carrier could see the name on the package and know even with the wrong address… obviously not… we are getting a refund regardless but the point on the matter is 1. My daughter needs to double check her addresses being correct from now on and 2. The mail carrier needs to pay attention as well. Last week I got someone’s mail and I went and took it to them unlike most people who probably would have trashed it . I do not trust the mail services in my area nor do I trust my neighbors . It’s really sad to be honest and this isn’t the first mistake with mail issues but they are becoming more frequent.
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October 2023 by Focus Grigsby
I received my package and it was already opened up… Some of my products were missing and they had the nerve to put the rest back in it and leave it for me in my mailbox….. I would’ve taken pictures but I had already looked inside of it before I realized that it was open. It was a flap package.Stealing isn’t right at all…
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October 2023 by Lora Adams
I had 2 pckgs (1 important) "Out for Delivery" all day yesterday till 8:20pm when tracking updated to "No access to Location" which was an absolute lie! I've tried calling the Gilmer PO ALL day w/ no answer. All day today both pckgs tracking has been "Preparing for Delivery" & still has not been delivered as of 4:45pm! Where are my packages?!?! I'm sure no one at the Gilmer PO will read this bc they would have to care to do that but just in case: Stop leaving my packages by the road under a tree!! One carrier I had was excellent but lately pckgs aren't delivered or their left right at the road for anyone to just pick up & take! Also, it's ridiculous to call a business during business hrs literally 6-7 times in 1 day & never get an answer or even the ability to leave a msg, not that it would be listened to I'm sure!
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September 2023 by Dalra Odom
Very poor customer service so unorganized. Very very rude
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August 2023 by Ryan Bosley
Don't bother trying to call for assistance as nobody will ever answer. If you do have to waste your time going into the post office, they are very helpful and friendly.
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January 2023 by Melissa Dauster
The post office and inside workers are awesome but the mail carrier service is awful. Our mail runs after dark everyday night for over 6 months now. Unexceptable.
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September 2022 by Greg Morris
I would just like my packages delivered. This is twice the mail carrier lied about trying to deliver a package and I will have to go pick the package up from the post office.
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April 2022 by Corinna Wright
These are photos of my package that just arrived. It was delivery of perfume. The carrier didn't even place it on the porch like they normally do. I'm guessing it's because she was avoiding my response to my crushed package. USPS, This is why people choose FED EX or UPS instead of the post office. Shame on you for treating shipments like this.
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February 2022 by T s
The automated system is 20 questions and won't transfer me to the post office to tell them they delivered someone else's mail at my house ive have constant issues with this post office and they need a direct number not a 800 to actually assist peoples needs
