-
November 2023 by Thomas Murray
Bad business, they took my money for my pawn on a gun and on the final day to go get it they had some excuses why they couldn’t let me get it and they wanted to resale it instead of letting me get it. I always done business there but not again.
-
September 2023 by Amanda Gonzales
They are all cheap here they wannaow ball u but say they gotta make money to and then switch everything up and without u agreeing they wanna put everything on one ticket knowing u can't afford that nor did u agree to doing something that stupid.i am co.inh to I for help yet u help Mr by putting everything I ever pawned in the store on one ticket and think I can afford 300 extra every month.if I had money like that I wouldn't have the needs to come drive thru.. and don't make a complaint cause then they wanna act different with u. I think if u want true honest people to not rob u our your stuff don't pawn or sale anything to the peole.
-
August 2023 by Gregory Webster
those folks are criminals they try to lowball you on everythingi took in over 400$ worth of tools for a loan and they wouldnt go above 35$ i would make the drive to a longview store every time will never do buisness in gladewater agian terrible people
-
July 2023 by Jessica Bobo
Never had an issue in 10 years until recently.. went in and dealt with an employee ive never seen before. He was really rude & impatient. Smerked when i told him what was going on like I was lying about it. The lady manager that was there claims they look at their stuff before they buy it but brought a vacuum home that smelt like it was burning and the wires were exposed on the cord. She said it didnt leave the shop that way which is a lie because ive not done anything to it except work on it. First time i plugged it in it shocked me and when i took it back the lady manager asked ‘why are you holding the cord?’ Do you not hold the cord to prevent it from going under the vacuum? Is that a serious question? At first they wouldnt take it back but i demanded they did & then she said since i had a warranty shed refund me my money. After this issue, this place is highly not recommended!
-
May 2023 by Marlyn Moore-Vinson
Everyone that works there were great, very helpful!!!
-
April 2023 by Larry Reilly
I live a long distance from this store I visit on vacation. I misplaced some paperwork and I need a control number to finish my purchase, well I call gave a run around , called set on hold for a hr. My wife called on her phone to tell them I was still on hold they never answered. That’s good customer care right there Larry Reilly US army Veterans thanks Good Friday
-
October 2022 by Tiffany Martin
Young lady working did not seem interested at all in making a sale. I would not recommend.
-
September 2022 by Tx_Rebel Soul
Con artist and rude. Stay away.
-
August 2022 by Lynetta Morse
Sold a window unit ac to an elderly veteran friend of mine that you could look through the front vent and see straight outside.. had a 14 day warranty and returned the ac which they refunded.. reluctantly ?
-
July 2022 by Çharles Bynum
Very nice pawn shop .and very cheap on there products
-
June 2021 by Jacob Cartwright
I recently purchased an Xbox 360 from Cash America, and once I got it home and all set up, it didn't work. Without question or hesitation, they replaced it with a similar, better xbox and even gave it a 30 day warranty to boot! Most other pawn shops would tell me I knew the risks buying used, but Cash America stood by their customer and their products. For fast, efficient, and friendly service, they have earned all five of their stars. Thank you again Stephanie! As frustrating as it is to eat the cost of a broken return, I truly appreciate your help.
-
June 2021 by Kam Boieyyy
Bought ammo that was supposed to be marked down. Found out when I got home after reading the price tag. Was charged full price, so I got back up there opening of the next business day and call them on it. They refuse to make it right. This is the second time this has happened. Buyer beware and bad business practice. When have the proper price on the box and the date it's suppose to be discounted then you honor that price. This place has terrible business practice.
-
June 2021 by Ronnie Seahorn
That's the worst pawn shop in Texas, I just wanted price match only 50$ on 300. Was going to spend over 500 on 3 items and lady said just put out a week ago and couldn't do it. So 50 $ costed them over 500. Lol I'll go to J&L in White oak and bet they don't see me again . Also the heaters my wife got from there didn't work thank God they did refund her 3 heaters
-
October 2020 by Wendy Lee Armstrong
All the employees here have went above and beyond to accommodate me to make sure I was able to get my items back. I don't use anyone but them.
-
October 2020 by Sydiee Iddy
Service is always a hit or miss. There are very rude people working here. I never see smiles and quite frankly they’re hostile with me. Will not be back, I’ll make that drive to white oak pawn shop
