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August 2025 by Chris Penn
They can't read address here! Don't think any of them can read
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June 2025 by Barbara Kirkpatrick
The postal employees at the front desk are so nice. Whoever the carrier was that deliver to our home today was horrible! In a white car, not our normal carrier, but they CRAMMED an Amazon package in SO tight that it took forever to get it out without damaging it. Next time please drive up and honk horn, I’ll be glad to some out and get it!
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March 2025 by Mike Gunn
They just have a hard time doing their job. Got a letter that I needed to sign for. Saw them on my ring doorbell come and deliver the mail. I'm sitting in my living room. They never once rang the doorbell knocked on the door they just give me a deal that they couldn't deliver because I wasn't home. They never tried I was sitting right here watching them. Do better post office. You also can't contact them. The only phone number you can have is an automated worldwide phone number.
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March 2025 by Tyler Langfitt
MRS ROBBIIN was extremely helpful and does a awesome job this place is ran very great
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February 2025 by Zachary Smith
Don't bother calling they are too lazy to answer the phone. Maybe the usps will be the next target of Doge because the service seems like a waste of tax money. Call ups or FedEx they answer the phone. I just had a simple question
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September 2024 by Kimberly Medeiros
I have moved, the post office in Gladewater tx is aware of this and transferring my mail to my new address atleast when they feel like it, I've put a change of address in and trying to notify everyone that I can as to where to send my packages, this process takes awhile but 2 times now Gladewater has left my packages on the front porch of a place I don't live anymore, it's not like Gladewater is a big City, this is unacceptable
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August 2024 by Cody Cannizzaro
They choose when they feel like getting out and dropping your package off . Some days they deliver with no issue some days they say there is no secure location even though they dropped off 5 packages the day before.
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October 2023 by Ashley Perryman
There was a puppy chained up in my yard and the delivery driver THREW my package!!!!! She could have just put a notice in my mailbox for me to come pick up if she was so scared of a PUPPY!!
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August 2023 by Cay Cay
Lost my mail, gave me the run around & also had an attitude about it.
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June 2023 by Get Real
I can't speak to the service here in terms of delivery, but I did speak with Robin about a p.o. box and she was VERY professional and helpful; she found out the information I needed, plus gave me extra direction on how to do some of the same stuff online. 5 stars for her!By the way, if you get mail through Gladewater, you'll be happy to know it's processed through Shreveport, which in my experience is FAR more efficient and quicker than anything sent through Dallas.
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April 2023 by Anthony Merka II
Had an issue with one of our Packages getting delivered to our House. Kevin(The OIC)went above and beyond to help us out to get our package. Extremely helpful! Thank you Kevin! You're Awesome! ?
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March 2023 by Joey Pauga
Such great service. I was there for the first time and had a lot of questions and the lady that helped me was not only courteous, she was very friendly.She helped me with my registered mail, showed me what needed to be done and walked me through the simple process. The location was also very clean and had a good atmosphere. ?FEATURE:- They have digital payment available so that I was able to tap my phone to pay
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October 2022 by Cc J
THEY NEVER PUT MY MAIL IN THE RIGHT BOX EVEN THOUGH IT SAYS THE NUNBER RIGHT THERE. How hard is that????
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September 2022 by brenda baldwin
Small Post Office. Friendly postal worker at front desk.
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August 2022 by Shelly Bosley
My husband have been traveling for the last 9 years and have gone to dozens of different Post Offices.......that being said, this one has the most helpful employees at the counter, always polite, never short or rude with their answers. Such a pleasant experience being treated with great customer service in such times where businesses no longer have a clue about customer service. Keep up the awesome work!!!!!
