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February 2024 by Erik Davenport
Standard clean
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February 2024 by Paul Moore
Rooms were clean. Breakfast was good. Carla and Sydney were the best. They had great restaurant recommendations. Also recommendations for places to visit while I was there. 10/10 experience. Thank you Best Western, and special thanks to Carla and Sydney.
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February 2024 by Lori Smith
I have stayed at a lot of Best Western hotels and I would say this is an old and outdated hotel... especially for the price...
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January 2024 by Dion Cruz
I have to say that the staff here was super friendly and very accommodating. In our first room, the AC wasn't working, so they immediately gave us a new room. We also decided to check out a day early, and they were so understanding and refunded the one night, and also they were ok with a late checkout time, with no additional fees. Thumbs up from me!
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October 2023 by Julie F
I debated on writing a review because I'm not a parent so I could be over critical on the noise portion..The hotel is extremely unique in regards to the entrance/lobby. It's really great visually. Also, it has a bigger eating area and great outdoor pool, plus a spacious room for two queens.However, you could hear children from all different families (ages small to maybe 12) running and screaming up and down the halls all day and night (up to 10pm), and screaming at the pool. You could also hear children screaming (not babies) in our room from doors down. I feel like you can hear everything. Again, I'm not a parent so maybe it was just me being extra. Plus, I know this hotel will have kids with it being so close to dinasour world so I get it.The other thing was customer service. On our first day we encountered two different ladies.. one afternoon and one late shift. Both ladies seemed very unimpressed and bothered that we were checking in or buying something. To the point that it prompted me doing a review of how bad the customer service was. It was very off-putting and bothered me more than the children.The hotel is older, in a great location, clean, safe, and child friendly. *wink*
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September 2023 by Gary R
Nice hotel in a great little town. Comfortable rooms and friendly staff. Pool situated so that it's not as loud to customers in their rooms. Great Mexican restaurants just down the road. Just ask the staff and they'll point you in the right direction. Free hot breakfast and good coffee is a bonus for travelers. Quaint with a western flare. I always enjoy a Best Western stay.
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September 2023 by Jon Wallace
Have stayed here numerous times with my family for "Stay-cations"... This last time, Sept 8-10, 2023, we had an incident with owners. My granddaughter had gone to room to get grandson, and a woman followed them out, having a major attitude. Then, the woman's husband (again, owners of Hotel) has been "mean mugging" us the whole stay!!! At first, I thought the kids had acted up... but the owners did say that wasn't the case!?!?!?!? Is there a rule against kids going to the room and back down out front of Hotel to you!?!? Really sad that this happened. Probably won't return to this Hotel again over this!!! ?
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September 2023 by John Hollingsworth
Had a great time at the hotel for a mini family reunion. Staff was great and very helpful coordinating everything, especially Payden at the front desk.
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August 2023 by Em Seg
This hotel was a surprise over and over with how clean and friendly it was. All over an amazing experience! The staff turned out to be so kind and helpful. Breakfast was hot and yummy as well! The pools were clean, and there are nice porches for enjoying outside. If I could rate it a 10/10 I would!!Rooms: The room smelled very clean! Looked very tidy.
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July 2023 by Amanda Shuster
Stayed in the king suite with queen room attached. When we first showed up the rooms didn’t seem like they had really been cleaned. There were stains on the carpet and chip crumbs and popcorn kernels in both rooms. The bathrooms need a drastic update and deep clean. There was shampoo, conditioner and lotion that had all been opened and used by the previous occupant. The Ac unit on the large king room was powerful and Loud! But glad that it worked. Fridge/freezer unit was nice but don’t expect anything to stay frozen or become frozen unless it’s been in there for 12 hrs. Front desk staff was nice but they’re lacking in the house keeping department.The pool was a nice convenience. However there were several local kids in the pool for most of the day and evening and no one kicked them out. It’s a neat lobby but you can tell it’s an older hotel.
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July 2023 by Michele Rodriguez
I really enjoyed my stay here. Staff was friendly and helpful. Great place for a family vacation.
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May 2023 by Sunrise Media Co LLC
Beautiful room, very big and comfortable. Everything was clean and quiet as well. Would definitely stay again!
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May 2023 by Bonnie Irwin
carla,syndey,Terry and Amanda , jim was AMAZING people..they are like family to us ..we differently be back here ..Our room was amazing, quite,comfortableRooms: EverythingNearby activities: ExpoSafety: someone was always there no matter what time it was
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May 2023 by Terence Louie (UltraKaba)
Good quality breakfast. Wish they provide gravy though. Anyway, clean environment and staff are helpful and friendly. Easy to get to and decent size building and nicely decorated inside and out.
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May 2023 by Dr. Ripper
One of my best hotel experiences. Staff was awesome, went above and beyond to make sure we felt welcome and comfortable. Couldn't recommend enough! Will definitely be returning when take our next dinosaur adventure.
