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February 2024 by krystle rand
My shirt was supposed to be done yesterday we get here @515 and the slip says pick up at 5 she said he is not here . It is now Saturday 10:51 they are not open although hours say 9:30am. I will be filing with bbb
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November 2023 by Greg Roberts
The new lady is a bit rude, looking for a new dry cleaning place after years here.Service: Special care fabric cleaning
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September 2023 by William moltz
As several other reviews have said, they ruin your clothes and will not do anything to make it right. These pictures show how my suit pants were returned to me destroyed.I have been trying for weeks to work with them for a resolution and haven't gotten any useful feedback or any type of offer to make it right.
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September 2023 by Robert Renix
Do NOT use this Dry cleaner. They ruin your clothes and don’t reimburse or make it right.
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March 2023 by alberto Gonzalez
The new service is good with the new administration, a lot has changed, keep it up ??
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March 2023 by Allison Gonzalez
Excellent service ⭐️⭐️⭐️⭐️⭐️
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December 2022 by Yaz Tay
I would rate this cleaners a -0 stars. Had a very bad experience today at the cleaners. I left a medium size coat on Tuesday and went to go pick it up, only to be yelled at and belittled by a lady that said she was the manager and that her employee made a mistake of telling me it was $8 when I left the coat. She was charging me $4 more. I explained to her that I would not have left the coat if I knew it was $12. So I asked to speak with the other lady that told me $8 and the manager 1st said she was going to go get her from the back, then she said she wasn't there, then she said she was at the hospital when I asked her when she would be there. Then I asked for the owners name and number and she told me she couldn't give me that information. She told me she has been there 15 years with the company and that that is not the policy to give out the owners info. I said then give me the company's main number. She gave a phone number and when i called it, she (the same manager lady) answered. I didn't get my coat back because she said I have to pay the $12 and that she wasn't going to give it to me. So I told her I would go back to speak to the previous lady. She then tells me, "Im going to speak with her but she is not going to give it to you". Yes, it's only $4 but like I told her it was not my mistake and she admitted it was her employees. There was just no need for the yelling and disrespecting me hostile treatment. Especially in front of another customer. I really hope the owner sees this so that maybe he can train his staff properly, if he even cares.
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December 2022 by Jas V.
I would rate this cleaners a 0 stars. Had a very bad experience today at the cleaners. I left a medium size coat on Tuesday and went to go pick it up, only to be yelled at and belittled by a lady that said she was the manager and that her employee made a mistake of telling me it was $8 when I left the coat. She was charging me $4 more. I explained to her that I would not have left the coat if I knew it was $12. So I asked to speak with the other lady that told me $8 and the manager 1st said she was going to go get her from the back, then she said she wasn't there, then she said she was at the hospital when I asked her when she would be there. Then I asked for the owners name and number and she told me she couldn't give me that information. She told me she has been there 15 years with the company and that that is not the policy to give out the owners info. I said then give me the company's main number. She gave a phone number and when i called it, she (the same manager lady) answered. I didn't get my coat back because she said I have to pay the $12 and that she wasn't going to give it to me. So I told her I would go back to speak to the previous lady. She then tells me, "Im going to speak with her but she is not going to give it to you". Yes, it's only $4 but like I told her it was not my mistake and she admitted it was her employees. There was just no need for the yelling and disrespecting me. Especially in front of another customer. I really hope the owner sees this so that maybe he can train his staff properly, if he even cares.
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November 2022 by Robert R.
Absolutely horrible cleaners. Looks like a front business. DO NOT take your clothes here. You will regret it.
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November 2022 by K B.
I went there one day after getting my haircut next door during the middle of the day and their doors were locked. About a week later I went back again during the middle of the day and there's a sign on the door saying be back at 1:30 which was 45 minutes of wait time. What happens when I'm ready to pick up my clothes again and the doors are locked again. I don't have time for that. I don't know what they charge but I'm going down Ovilla Road to the other side of the highway from now on. Especially after reading the reviews of this place
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October 2022 by Sheldon Pearl
Brought and outfit here which had tea spilled on it and they could not get the stains out. Have pictures.Service: Clothes pressing
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January 2022 by Ken Berta
I don't do a lot of cleaning, mostly just my shirts and they always do a great job.
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January 2022 by Tracie Harper
I arrived at the cleaners and the open sign was on but the door was locked. I knocked and called and no one answered. I went home and waited a few hours then called back. The lady who answered said her coworker had left and forgot to turn the open sign off. I went back and dropped off a shirt to be cleaned. The next day I went to drop off another cleaning order. When I opened the door and came to the counter a different lady was in the back either watching TV or listening to something. She hesitated before she came to the counter to help me. Then she handed me the receipt pad to fill out. Which was different from the lady the day before who filled out the receipt pad. I asked if the cleaning would be back that day or the next and she said no it would be 2 days. She had a "can't do" attitude and I told her she was rude and lazy because she was. I left with my clothes and drove to Cedar Hill to get my clothes cleaned. I live within walking distance of this cleaners and will never go there again.
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December 2021 by maria bustamante
Great customer service and price
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August 2021 by Betty Shugart
Pleasant staff. Clothing and drapery well done. Returned timely.