-
April 2021 by Hanna Loock
Open 7 days a week it’s awesome
-
February 2021 by Raymond Colgrove
They charged me an overdraft fee of $102 when I had $301.68 in the bank then charged me another $34 NSF. Plus, they charged me $12/month to keep the account open.
-
January 2021 by Rogelio Arce
Awesome Bank! Great People! I get paid a day early AND my account is completely free. Not to mention they’re open every single day! Mobile banking is the best one I’ve ever had! Hands down the best bank to go with!
-
October 2020 by Phillip Causey
This review is in regard to the Zelle app which this bank has offered to its customers. It is the most inconvenient money transfer app EVER in my opinion. The first time I used it from an individual it took 6 days to receive money. This second time receiving from the same person it is taking 10 days. I could process a paper check through in a fraction of the time.This is not a reflection of the staff at this branch location, they are all great people and this should not reflect on the staff.However the only reason I use this bank was the optional hours most banks don't offer and especially for the Zelle app to make it easy for me to receive money from people remotely. Obviously Zelle is a miserable failure and so I have no reason to continue using this bank and once my funds do clear I will be closing my account.
-
August 2020 by My Rock Ministry
Outstanding customer service by Ashley Langione and Ms Priscilla, they were very courteous and very professional as they assisted our Ministry. Thank You and God bless you both.
-
June 2020 by Chris Garcia
Awesome Bank! Great People! I get paid a day early AND my account is completely free. Not to mention they’re open every single day! Mobile banking is the best one I’ve ever had! Hands down the best bank to go with!
-
June 2019 by Jenisa Johnson
This is beyond the WORST bank you can trust with your money. Leave two bucks in the account to keep it active. And use it for cashing check purposes only.
-
April 2018 by Missy M.
I just had the worst experience at this location.Ashley Langione the assistant manager is the most heartless disrespectful person I have ever dealt with.My niece lost her husband and when she went to withdraw money from their joint bank account this person told my niece with a smile on her face that she could not withdraw money and that she was going to freeze their joint account until she could produce a death certificate leaving my niece and her two daughters with no money and she seemed to find a sick disgusting thrill in this. Completely unprofessional behavior. Even if that is the banks policy,the behavior of Ashley Langione was completely deplorable. How can a person with such lack of compassion be the face of this bank.I advise anyone that uses this location to find another place to do their banking business.
-
February 2018 by molli morgan
Love the bank
-
January 2018 by Kim Anzaldua
The staff are very helpful and friendly!
-
June 2017 by Shikari Jones
Last week i had unathorized activity on my checking account. At this branch, the staff was very insensitive to my lose. After explaining the course of action recommended by the 800 customer service rep. I was snickered at and turned away with the same number to call that i had already before going to this branch. No help, no q&a. I have already opened an account with first state bank. I will no longer bank with first convenience bank
-
April 2016 by Smiley Pleasant
The staff is amazing. They are always willing to help you with, whatever, issues you may have.
-
March 2016 by Austin Simmons
Wonderful bank with excellent customer service. The bank isnt responsible for the decisions I make to open the account. Also overdraft privleges are completely optional and they don't hold checks for 7 days Without telling people. Great bank
-
July 2015 by Jami Sulley
0 stars, the tellers are putting 7 day holds on small and large Cashier checks then hiding from the customer.
