-
November 2024 by Dillon Konyha
Great customer service!! Hunter was great to work with and handled everything very well!
-
October 2024 by Richard Curnutt
Very helpful and knowledgeable representatives !
-
October 2024 by Star T Ranch
Completed the transaction in a timely manner.
-
October 2024 by Jeff Guinn
I just want to give a big shout out and thank you to Hunter. I upgraded my iPhone yesterday and when the new phone got delivered to my house today I had issues setting it up so I drove to the store and got there 7 minutes before closing and Hunter said don’t worry about it and we sat down and he fixed the issue and helped me set up my new phone and had a great attitude the whole time. Just felt he needed recognition and the store is very well kept. Well done!!!
-
September 2024 by Spencer Lee
Worked for at&t for 8 years told the sells person I didn't want next up and they put next up on my device.
-
August 2024 by Perry Wise
Employees are stuffy and pretentious.
-
July 2024 by PE Evert
Meh...was told by a female there that I couldn't even buy a new phone unless I upgraded my entire plan...then told me she couldn't even do that unless unless unless...pretty scammy...ill drive to wfd to the corporate store
-
July 2024 by Misty Henline
Damien was very polite helpful all the way around !! Upstanding guy and great customer service and that's hard too find now days !!
-
July 2024 by Cindy Brooks-Smart
Need an indicator that doesn't even rate a "star". July 9, 2024 sent my adult grandchildren to pick up upgraded iphones at this store location. Made sure they were authorized users on the account and they had the required ID. A young man, thin, with brown hair, who's name might be "Levi" refused to provide the already purchased phones to them because the ID was on the phone and not the physical card. They left the store and called me as I live an hour away. I called the store and spoke with this young man who was rude from the greeting. He insisted he could not do anything according to "policy". Refused to provide his name. Asked for Mgr, he said not there. Asked for name, and he said Taylor. Asked for last name, said I don't know. Ask if anyone else was in the store I could speak with, and he said no. There was, as my grandkids were outside the store looking in. He untimely "hung up" on me. Shortly after I got a text message stating my order was cancelled. Then followed up by e-mail. I did NOT cancel my order, he canceled it without my permission. This young man has no concept of "customer service". I was annoyed and frustrated but never yelled or used any profanity, I just wanted to speak to someone who knew how to speak to me with respect and some knowledge of what my options were. This young man needs to understand his actions and behavior are a reflection of the store and AT&T.
-
May 2024 by justin R
They were kinda rude and were not really any help while setting up my phone
-
April 2024 by Jack Martin
Great customer service. Very knowledgeable. I came in with a problem with my phone. They knew exactly how to fix is and gave me the information I asked for exceptionally fast. I was in and out in less than 10 min. Highly recommend this location and its team.
-
April 2024 by MICHAEL SANDIDGE
As soon as I walked in, I was helped right away and got all of my answers the first time. Very professional employees.
-
April 2024 by yeon kang
Don't believe them, Be careful because the employees there may use you or trick you for their own performan.They made me change my plan to get a $1000 discount on a new phone and deceived me with unconfirmed words. I have checked with them several times but they now say they cannot take responsibility. Like other similar reviews below, they need more professionalism.
-
April 2024 by Sonyia Kight
The customer service representative was so helpful and wonderful. She got me fixed up quickly and on my way! Great team at this store 10/10 recommend!!
-
February 2024 by Keith McKean
They have always been kind and courteous to me with great service !!!
