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March 2024 by Sailing G
DJ was very helpful and friendly. He changed out the battery on my elderly mother in laws car quickly and cleanly. Autozone needs more like DJ! Thanks for your hard work!
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February 2024 by Gary Malone
I ordered a new key fob from this store in GranburyTX. When I went to pick it up, I asked for help in programming it to my car. Without any hesitation, the store manager went out to my car to install it for me. Unfortunately the new fob didn't work, but DJ went right back into the store and ordered me a new one. He was very pleasant the entire time and very very helpful. I will most certainly return to this AutoZone the next time I have an automotive problem
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February 2024 by Renee Hawthorne
Tiffany at AutoZone on 377 in Granbury is a ROCKSTAR!!!! Not only did she help me find what I needed she assisted in helping me get it fixed on my car!!! She definitely deserves a raise!!!
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February 2024 by Robert Beyer
Great deals and product availability, customer service depends on who is working sometimes amazing other times a big letdown.
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February 2024 by William Boyd
Excellent customer service. One of the guys stayed late so we could get the part we needed. That's quality customer service!
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February 2024 by Scott Ashford - Realtor
Every time I go in the staff staff is very helpful and they always have everything in stock.
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February 2024 by Kimberly S.
Always friendly, informative, and proffesional
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December 2023 by milo cop
Logan m. Helped me out, and was very nice. He was able to get me my parts, and get me out in a timely manner.
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December 2023 by Weston Gall
Tiffany was great. She had my battery replaced within minutes, helped me diagnose an issue, and demonstrated great product knowledge. I know where to get my parts from next time ?
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December 2023 by Casen Martin
D.J. was extremely helpful. He most definitely deserves a raise and if he got one recently he deserves another. If I have to come back for another part I will certainly be looking for D.J.
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November 2023 by Rick Marcantonio
Had a battery literally fail on me after grocery shopping. Got a jump and headed over to Autozone 15 minutes before closing. Brian (?) helped me out and got me back on the road within minutes. He was very helpful and actually changed out the battery himself since I was toolless. Very much appreciated and great customer service. Thank you!
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October 2023 by TisRemedy
Andrew M was very helpful to us when we felt we were out of options, about to spend a lot more than we needed to! He installed the battery, checked our codes, and made sure everything was good before sending us on our way! Above and beyond Autozone experience, thank you Andrew M!
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September 2023 by David Trammell
Not the best of locations traffic wise but the staff was friendly and extremely helpful. I asked a question about something I had never attempted and one of their employees took me out to my car, walked me through the proceedure and then helped me locate just the items I need to do the job. There were more expensive items I could have bought but they only sold me what I absolutely needed!
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September 2023 by Natalie Sauter
My husband and I come here for lots of different car parts and have dealt with the same middle aged Asian ish lady. She seems to not care at all about customer service and just stares at you like your stupid while not answering your questions. I have come in here looking for parts that I wasn’t sure what to buy and she was no help and at one point just walked away and stood at the back of the store doing nothing while I was waiting. I ended up typing in my own VIN into the computer to look up the parts we needed. Seemed like she didn’t even want to be there. I know retail sucks because I worked it for a long time. If you don’t want to be there, don’t waste everyone else’s experience with your bad attitude.
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September 2023 by Matt Garza
Called today at 3pm looking for a part. The associates name was Alli. I told her what I was needing and had to tell her more than once. I asked to speak to Dyson and she asked me quote; Are you saying I don't know what I'm doing?. I told her no I'm saying I want to speak to Dyson. Everything went quite and the phone hung up. Im not sure what happened but if thats being rude im going somewhere else. I called back after a few minutes and talked to Dyson and he appoligised for her and helped me. THANKS DYSON!
