The Goodwill Store in Granbury is described as one of the nicest and most inviting Goodwills. It is noted for being very clean and super organized for a thrift store, making it easy to find what you need. Customers report lots of good finds, great deals, and top notch products, with new items put out all the time. The store does not have the unpleasant smell common to other thrift stores. Employees are busy on the floor keeping things organized and are generally seen as kind, helpful, and friendly. However, some concerns are noted. Customer service can be inconsistent, with the phone never being answered over a long period. Some shoppers wish the shelves were cleaner and more organized, and note that prices are all over the map. Despite this, the store is considered a fun adventure for the hunt, with generous local donations leading to very low prices on items like clothing and tech. Senior discounts are available on Tuesdays.