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March 2024 by Bill Young
Treasures to be found for sure.
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February 2024 by Sharon Patton
Great place to save money on neededotems.
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November 2023 by ribbons58
The store is clean and organized. Staff is helpful and friendly. Lots of good finds here, new items are put out all the time.
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August 2023 by Linda Winslett
Manager rude and not even the manager. Lied said she was the manager when I asked to speak to the manager. Store is filthy dirty !!! Filthy dirty!!!!
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August 2023 by Juanita Brown
Love shopping at goodwill in Granbury such great deals.
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August 2023 by Emily Castro
Every week they have 50% certain colored tags in the store
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July 2023 by Gabriel John
Cashier yelled at my mother, 5 stars.
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June 2023 by Pam Hudson
I went into Goodwill in Granbury today around 2 o’clock. Was going to make the purchase until I had the rudest cashier, I have ever had. I requested to speak to the manager and while trying to speak to the manager about the issue that was going on with this girl, running her mouth and being rude to me at the register. She continued to run her mouth and the manager stood there with her mouth open and said nothing. I finally told them they could take their items and they credited back because I would not walk out the door paying for anything else out of that store. The management at Granbury is hiring low grade people to talk to and to check out their customers instead of having people that are respectful and thankful that they have a job because we as citizens shop at their store in which is over priced at this point anyway. I have spent hundreds of dollars at the store and Granbury and I refuse to ever go back without a public apology from this girl at the register long black hair, Spanish, etc.. I also will no longer make donations to the store in which I have my lots of donations in the past.
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April 2023 by giselle way
Goodwill was nice, organized, and had good options. Clean bathrooms. Nice cashier in the evening but one of the morning cashier's is rude. We asked her questions at her register and she completely ignored us. Unacceptable behavior from an employee. As an ex retail manager myself, I never allowed this type of behavior. Will come back but only in the evenings!
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February 2023 by Tiffany Doss
people at this location is rude ,stuck up and sure Jack's up prices 3 times what they are worth
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December 2022 by Lisa Norman
Love the store and the workers.
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November 2022 by Rebecca Upham
Two years ago as you see I posted phenomenally about this place. A year later could I be even shocked, baffled, and appalled? Oh yes I could. Let’s just say management kept a managers relationship with an employee real quiet and when the employees spouse found out and tried to take action this location and it’s main head quarters had nothing to say and completely ignored it. The regional manager refused after many attempts to reach out never did return that persons call. So to say your intentions are to restore the community and support and cause of any kinds is not only appalling buts a lie. You support yourselves when it comes down to a manager having a relationship on the premises. Yes they made their choices and you allowed it to continue with no reprimand. I will never ever do businesses here again for sure. Nor will anyone I am related to and then some. You lost loyal customers and dedicated if ever there were a time employees.
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August 2022 by P Jj
way too expensive...as usual....no selection...send books purses jewelry art ...everything off to be auctioned...such as scam now...do not donate to these people....98 cents of every dollar stays in their pockets...many yt vids on it
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June 2022 by Timothy Thomas
Does anyone answer the phone? I'm not going to leave a bad review or anything but honestly can't think of another way to let the store know that if anyone has questions their is no way to get help. I have tried many many times over a two week period. No one has ever answered. Is it that the phone number listed is not answered as a common practice? And you have to leave a message? Would anyone call you back? Or is it just the wrong number? Would like to donate a lot of items and just had a few questions. I do wish the customer service was better.
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May 2022 by Paula Hatfield
I frequently visit Granbury’s Goodwill. I enjoy the “hunt” for treasures! MY ONLY….wish was that the shelves were cleaner and more organized. But hey…. I understand the difficulty of finding help …. So. BOTTOM LINE: come on folks …. It’s a fun adventure! BTW Tuesday is senior Discount…. And I go for sure on Tuesdays !! ?????????? 4-19-2022 ☮️ (prices are all over the map….So… just be patient you will find your DEAL OF The DAY!!!)
