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April 2024 by Janet P.
Me and my husband wanted to get a 99.00 patio set and this was the closest store who had it. Instead of paying 30.00 for delivery we drove from Benbrook to this location. Asked for help and no one came. So us being senior citizens had to put it in our vehicle. This was just one box but said on the box over 250 lbs. If we had been able to go to the one in White Settlement or off of Hulen we would have had help I am sure. Thanks tho to the gentleman who did help us get it on the cart (did not work there but was kind to help).
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March 2024 by Codie S.
Went and purchased $1,000 worth of stuff and when I went to get it at 7:30 I'm just now leaving at 11:30 absolutely pathetic service. Was looking for someone to help me and when I found someone they got an attitude and said it wasn't even his area and said I guess I can try to help you then found another employee that said the same thing like if it's not your area why are you over here. Overall terrible.
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February 2024 by Joshua Hayes
No one wants to help any time I go in
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February 2024 by Amanda Townsend
We needed guidance on the best paints for our cabinets. The older gentleman in the paint department went above & beyond to us!!
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February 2024 by Carole Millhollon
Bought a new LG refrigerator last month. Super deal and the people are so helpful. I saw the fridge, loved the inside water dispenser and fell in love. I went home and showed it to him online and ordered it right away. It was delivered in 3 days. PERFECT!
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February 2024 by Tim Payne
Very clean and the staff was very helpful.
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February 2024 by Chasity M.
We did the workshop today for my babies and sooo appreciate bridgette i think is her name and the team for having it inside instead of in the cold and rain. We appreciate it soo much! so thank you so much!! It doesnt matter how we bundle our kids,they would have still got sick being in this weather. So it means alot for this mom and i heard lots of other parents thanking the the lady as well. Good job HD!
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January 2024 by Latosha Vowell
We do deliveries for there customers ?
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December 2023 by Keith Saunders
Home Depot has what you need when you need it. I'm in there sometimes daily, so I know the store probably as good as any team member. The staff is usually helpful when I do have trouble locating what I'm looking for. My biggest problem with this place is they just have too much stuff I think I need. I can never leave her with only what I came for.
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December 2023 by James Deluca
If you want to have someone help you with a warranty item (ridgid, which is a home depot brand) don't bother with this store. Customer service has no idea what they are doing and is a joke. You will be better off going to a different store, or simply shopping somewhere else. (So much for lifetime warranty and support)
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November 2023 by Joe Z
The order pickup department is just horrible. For months now at the granbury store when picking something up. It's never ready when they say it will be ready and then have to stand there and wait till they find someone that will go get the order. I was even asked if I wanted to go and pick the order myself. Just worthless. If I could give the zero stars I would.
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November 2023 by James Walker
Home depot in granbury is a good place to find what hardware you may need, the store is always clean and the staff is very helpful. James.
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October 2023 by Chris Knott
I entered the store ready to buy 3 Ryobi tools. Each tool was locked up, and I could not find a person to help me. I walked out and ended up buying the tools online.
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October 2023 by Sam S
Mr. Savage was excellent. He didn't just point to an isle like most employees do, he actually walked me to the location of the items I needed. Right after he took care of me, he quickly turned around to help another customer. 5 star service
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October 2023 by scott boedeker
Use to be my goto store in Granbury. No longer. Went in for a few electrical items. Half of which was out of stock. Made it to the front with 4 items on one hand. No lanes open, only self checkout. Contractor checkout was backed up 5 or more deep while i stood there for 10 min. Now you're paying an employee to restock those 4 items you didn't sell. Lowes was cheaper anyway, with fewer employees standing around. You have plenty of employees, open a lane.