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November 2023 by Jose Renteria
I had an amazing experience buying at Toyota Shottenkirk. It was worth traveling about 500 miles to get my beautiful 2024 Tundra. Nick@shottenkirk Toyota Granbury. Nick Castro thank you for making a great experience. I definitely will recommend you to friends ?
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November 2023 by Chris
William and Hassan, at Shottenkirk Toyota Granbury, were patient and professional throughout the process. They were understanding with my family's needs and we were able to work something out that made sense for both parties. They even stayed extra late (my bad fellas) for me to bring in my trade and pick up my new car. Very happy with my recent experience.
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November 2023 by Blis Ramirez
Kendall was the sales rep helping me to get into this car. She was the absolute best I have ever dealt with and I would highly recommend her. She went above and beyond to get me my dream car. She never gave up and here I am today getting in the car I wanted all because she never gave up. If you cone here to get a car ask for her. You wo t be disappointed!!!
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November 2023 by Madisyn Forrester
Tyler Akins at Shottenkirk Toyota in Granbury absolutely killed it on getting me not only the best price but the best car on the lot!!! He was very friendly and attentive to everything! 10 out of 10 recommend Tyler! I’ll definitely be back!
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October 2023 by Caio “Kyle” Braga
The worst dealer ever. The reviews are definitely fake. The level of customer service is below zero. It's not even about the vehicles (which were not even prepared for demonstration). Please don't waste your time driving here unless you don't care about your money. [Edit] To add more negative stars to this review, the sales person did not return my driver's license which I only realized when I got home.(I am 50 mi away so can't drive to get it). I called the manager to get it delivered to me (I am 50 mi away so can't drive to get it) and I was told that will be mailed. So now I can't legally drive over the weekend. And please if you decide to give your money to this people, DO NOT LET THEM KEEP YOU DL. THIS IS AGAINST THE LAW! Nobody can hold your documents. Call the police.
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October 2023 by Jill S.
I am from Colorado and was on a road trip in Texas when a large black vulture slammed into my windshield, shattering it. My Rav4 is only a few months old so I really wanted Toyota to handle the repair. I started calling dealerships in the area. Weatherford Toyota said sorry, can't help. When I called Shottenkirk Toyota Granbury, Alex listened to my story, went to work to see what they could do and got me set up for full windshield replacement and calibration the next day. Now that is amazing customer service!!!! I did not have to stay stranded in Texas for a week or more waiting on a repair. Thank you Alex and everyone who worked on my car to get me back on the road. You are awesome!
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October 2023 by Ramundo T.
David Bone at Shottenrirk Toyota at Grandbury is great! He's friendly and approachable, would highly recommend him. I got a decent deal for my 2013 Mustang. Can't say the same for the finance team though, they tried to undercut my trade-in but we still managed to reach a deal in the end.
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September 2023 by Summer McNeal
Thanks Hassan for helping us purchase our 2021 Toyota Highlander Hybrid! @Shottenkirk Toyota Granbury.
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September 2023 by jose vargas
Driving from Terrell to Granbury to purchase our New Grand Highlander was worth the trip wanted to say thank you to Cory Franklin and The Shottenkirk Family for keeping me informed on the vehicles that were coming in daily and being patient with us on our vehicle purchase.....
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September 2023 by Nick Enriquez
Went into this dealership with the mindset “not buying today JUST shopping” well walked out purchasing a new vehicle… however I’m not disappointed! They really worked with me and got me a great deal, I’m happy with the service I was provided and Derrick Jones my Sales Associate was great from the start and maintained his patience even when I almost walked out multiple times he figured a way for both myself and him(dealership) to leave happy. Go see Derrick! You will not be disappointed!
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September 2023 by Amiso George
Mitch Morgan is simply the best! Got to the dealership at noon and out by 4 pm with a new car. The process was hassle free. Mitch and the finance manager were professionals and explained even thing in detail. I bought my previous car (Toyota Camry) from the same dealership nearly 10 years ago. I highly recommend Mitch and Shottenkirk Toyota Granbury.
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August 2023 by Kathi Carter
David Bone at Shottenkirk Toyota of Granbury made our car buying experience EASY. He is well versed in the product, accessories and made great suggestions to ensure we left with the RIGHT car for our specific needs. He was kind, courteous and Knowledgeable. I highly recommend purchasing a car at Shottenkirk Toyota. This is our second vehicle purchase at this dealership. No need to drive anywhere else.No pressure sales!We drove away in a brand new vehicle very happy.Macon Huntsinger was instrumental in closing the deal
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August 2023 by Bill Y.
I would NEVER take my truck to this dealership. Bolts were left out after oil changes. The truck wasn't cleaned after service. My airbag is recalled, and I will not let anyone from this dealership touch my truck. Can anyone offer a decent Toyota dealership close to Granbury for airbag replacement. Also, I'm glad reviews aren't edited on Yelp. It's obvious the reviews on other sites are edited regarding their sorry service. Too many people I know have nothing but bad things to say about them.
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August 2023 by Ronald B.
We were looking to buy a car and found the one we wanted at Shottenkirk. We attempted to work with them on the price and determined that they included a premium to pay cash of $1,500. The Shottenkirk salesman told me that they get a flat fee for getting people to use their financing and since there was no prepayment penalty, you could obtain their financing (thereby eliminating the "cash" premium) and then pay the loan off immediately.After we told them we weren't going to pay a premium to pay cash and after a day lapsed, they dropped the cash premium. One other note, I tried to go back and review the text exchange with this company and they have deleted (on my phone) the conversation.Needless to say, I would stay far away from these guys.
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August 2023 by RAYMOND M.
This place is the absolute worst Toyota Hyundai, and the entire Shottenkirk business misleads customers buy advertising prices online and when you go to the dealer to purchase a vehicle, they add on a bunch of extra fees and reconditioning things which is untrue. My friend went there to purchase a vehicle, and was told that it was reconditioned and ready for immediate sale and upon further inspection of the vehicle we've noticed nothing has been done. The engine bay was completely filled with mud and dirt. The radio were broken and the paint was faded. The window tint was falling off. It was unimaginably terrible considering that they said they are reconditioning them for immediate sell. This is a complete lie.
