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February 2024 by Chris Dodson
Don't waste your time going here. Empty shelves, Sal the manager who could care less about helping you with an attitude to go along with the lack of service, they don't have the most common things in stock.
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November 2023 by Rebecca Wood
Phillip in the print center is above and beyond. I called in with a big need to a huge event in Dallas. It was about an hour before closing. He walked me through process and had my order ready in less than 30 minutes. Huge deal and I will not forget his kindness. Truly the definition of an above and beyond employee! Thank you again, Phillip!
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October 2023 by Rosie S.
I called to ask if they took passport pictures and how much and did print jobs from a pdf on my phone, the response was yes and they gave me prices on both, but when I got to the store (Granbury) it was totally different. Either the employees don't know their business or they had a price hike within a couple of hours from the phone call.
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October 2023 by Jessie Blankenship
Very helpful staff, limited product unfortunately.
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September 2023 by Kile Spelz
I was in a really tight bind and David in the Print & Marketing Department could not have been more patient and helpful. I really appreciate their willingness to help me navigate through getting my print order set up and picked up. He even helped walk me through the website step by step.
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September 2023 by Lili fowl
The employees were extremely rude and acted like we were wasting their time, guy with the man bun got visibility irritated when we said no to an extended warranty.
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April 2023 by Julieanne W.
Last Sunday my personal printer quit while I was preparing to teach a class! I was running late, when I ran into Staples on Hwy 377 in Granbury. I was quickly greeted by a very professional store associate who immediately made my copies and even helped me sort my handouts . Friendly, knowledgeable and eager to help .... my documents were perfect and I was not late to my class!! Her name is Kasey. She deserves a raise
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April 2023 by too far
Standing around for an hour to checkout. Don't waste your time. Saw three people leave because they didn't want to wait.
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February 2023 by Roots Bones
This place has horrible customer service. I stood at the print counter for 10 minutes without ever being acknowledged. The copy machine that I used was running out of ink. When I told the older gentleman that and showed him my improperly printed pages he acted like there was no problem despite everything coming out yellow and striped. Then finally admitted that he didn’t know what the problem was and sent me back to the print counter. I was honestly in disbelief at how someone at this age, working at an office supply store could be so undereducated and uncaring. I think he needs to find a job elsewhere. I wish this town had an Office Depot. Everything about that store is better.
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February 2023 by Jill Enticknap
I do a lot of printing of manuals and promotional flyers and every time I have print work done the team ensures that it is done correctly and is very timely. Thank you to the print team for always taking care of my needs.
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December 2022 by Dustin Hardy
false advertising…thought shaq was there turns out it’s just a cardboard cut out… high disappointed
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October 2022 by C Wilson
The staff are very friendly and knowledgable.
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September 2022 by Mattie Galloway
Every time I go in here to use self print it takes forever and the printers hardly ever work. The staff is all standing around and no one ever seems to be actually doing anything, but never want to help either. The last time I asked for help from the manager, he tried to sell me a printer and that was his solution because his printers were slow and not working and so instead of trying to help me he just wanted to sell me something. I just spent an hour in there without any staff member asking if I needed any help, the printer charged me three different times while I was trying to print notes for a class, and there was a line at every printer because every single person in there trying to use the printers was having issues. Absolutely ridiculous. It’s a poor experience every time I come in here.
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August 2022 by Jon Snow
Very friendly staff! Clean, organized and easy to find parking outside. I wish they carry more furniture but what they have is great and you can order online. Great place to print business cards and posters.
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July 2021 by Kasey Miller
Exceptional, customer service is so hard to come by these days. Chris, was so informative and helpful, that he turned my not so good of a day around. I walked in, in a blah mood and walked out with a smile on my face. We've been searching for an employee with exceptional customer service for two months now, and have yet to find the right fit. If you ever need another job Chris, come work for us!!! You're already hired, lol.
