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February 2024 by Amy Williams
It took more than 5 minutes and was way over priced!
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February 2024 by Garrison Stone
I normally enjoy my experience at Take 5, but my first experience at the Granbury location was pretty rough yesterday. They were not very busy and had 5 or 6 people working but were only working on one car at a time, so it took just as much time waiting while I was inside the stall as waiting to get into the stall. I was there over an hour for just an oil change which is just too long for a place that prides themselves on being quick. Also, my window was down and I heard the lead/manager on talking down to his employees and saying pretty rude things about other customers after they had rolled their windows back up. Finally, I was driving into town today and my skid plate, that was removed and reinstalled by one of their techs, flew off while I was on the highway and almost hit another car. It was destroyed in the process, so I will have to buy a new one. I will drive into Benbrook from now on to go to the Take 5 there or do it myself rather than going to this location again.
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February 2024 by Travis Biquet
Service was Solid the wait was a little longer than usual. Short staffed can cause that seems like the Manager needs to get things in order but a great location 6/7 visits I’ve had there since it opened were 10/10
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February 2024 by Pamela Prince
Very nice they are so helpful with questions . It's my go to for oil changeServices: Tires
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February 2024 by Bill Sims
Excellent customer Service
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February 2024 by Jim
Somewhat disappointed as I sat in my vehicle in service bay for 20 mins or more while only one tech seemed to be workingAnother who guided me into bay chatted all that time with customer in next bay so why didn’t he help?Had urgent need to use restroom and finally caught eye of another female employee to convey thatShe accommodated me thank God
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February 2024 by Nathan Peaster
Very quick and professional. They let me know about missing bolts in my skid plate (previously lost, not their doing) and let me know they had to replace one. I definitely appreciate the honesty!
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February 2024 by Joey Kuykendall
this is a one time incident by the way. I stopped in to five minute oil. Change an hour later I was finally driving away. Is alerting everyone it’s not five minutes. It’s about an hour. Staff was courteous. It was just way too long of a wait.
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February 2024 by Casey Turner
The crew at take 5 was great. The manager Matt really helps everyone out and had great customer service.
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February 2024 by Chance Plash
This is the only place I take my vehicle for oil changes. They are honest, fast, and don’t upsell you on services you don’t need. Would highly recommend the Granbury location for your next oil change!
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February 2024 by Lee Zagrocki
Super quick and friendly
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January 2024 by Randy Langley
Great experience and best customer service I had in a long time
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January 2024 by Janie Baze
Always informative and professional
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January 2024 by Mike Hester
Was pleased with the service but had t Waite for 30 minutes to get the oil changed due to only 2 employed working at the timeI will be back for all my oil changes
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January 2024 by darrell haddock
Pulled in for vehicle inspection!Had to wait 1 hour and 15 minutes!All employees had no sense of urgency!I would have left but I was pinned in by cars behind me!Will not go to any Take 5 or Take 75!!!
