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December 2023 by Alaa Aziz
What’s better than having a team like Dr. Uliani’s team work on your teeth. I have to say these guys are pure angels and they took a really good care of my mom today. These guys are professional, trustworthy, caring, and very friendly. We felt comfortable from the first time we walked into the clinic. Thank you all!!!
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November 2023 by Sandra Carrillo
Everyone from the time I walked in until I left was so nice and caring. I am always afraid of the dentist but this visit was like nothing I’ve experienced before. The staff was very thorough in explaining everything to me, they cared about my comfort level, I went in feeling very lost about my issues with my teeth and they made me feel very hopeful. Dr. Ulani is amazing and I give the whole clinic, staff a 10/10. Thank you guys sooooo much!!!
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November 2023 by missy zamora
Absolutely great customer service, staff, Dentist, technology! The experience was amazing!! To the receptionist, hygienist, and most of all the Dentist explained everything in deep details and hepled me with the plan that best fit me!!! Love this place!
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November 2023 by Perla Olalde
Everyone was so friendly and nice! The hygienist Mariana ( I hope that’s her name) was super informative and detailed on everything she saw, what she was going to do, and what to do afterwards to keep up with my hygiene. I went in with a same day appointment as a new patient when I usually struggle to find same day at other dental places so that’s good to keep in mind. From the moment I walked in to the moment I walked out the staff treats you with amazing customer service and they went above and beyond to make sure I was comfortable while being attended. The staff had conversations with me that didn’t feel forced and i found out a lot about their lives outside of where they work which was nice I just wish I could have gone to them sooner! 10/10 recommend them. Thank you guys!
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November 2023 by M Rivera
Went in for free initial exam and x-rays. When we decided not to proceed with this clinic all of a sudden we were told we had to pay 107.00 for exam. Uhhh no. It's like they take you back do stuff on the sly and then say you owe them. Very bad practices. The front lady knew we were there only for the free exam. I let them know I was not going to pay because they were told why we were there. Would not recommend because I feel they charge for things they may do extra that you were never told about.
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November 2023 by jacquelyn beckham
Unfortunately the experience at Aspen became a negiligent experience. The technician informed us that X-ray was needed. She took us into X-ray area that had standing equipment. As she brought the weighted X-ray vest to place on my Mom (Dannetta) I told her that she was too frail for it; she insisted that this X-ray must be done so I asked to stand with her to assist in her being steady so she placed a weighted vest on me too. As I stood behind her and the technician was ready to turn on machine she asked me to move and as I stepped away and stood in the door with my back turned I heard technician say "oh she's fallen. I looked and saw My Mom lying on her back. I helped her up with the heavy vest on her and myself. At this point, I inform the technician that this isn't going to work and she said the doctor will have to do a manual exam took us to next room that had the reclining dental chair. She began on her paperwork asking questions which was first why she came for the visit. I let her know that she should note and inform staff of what had just occurred. She said okay, in taking her blood pressure it read 213/106 and I said this exam is over and we need to get her blood pressure down immediately please go and report what happened. She left and came back with the office assistant and I answered her questions of what had happened and will not be completing appointment; she offered concern and we could come back later on if we want because they were not so busy. In leaving the office Manager Alexis Collins offered a cold towel for Mom butt we declined. This incident was unacceptable to us,, better ethical standards should be taken when working with geriatric patients.
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November 2023 by Christian Cruz
Do not go there. They are short staffed and have very limited availability to do anything from hygienist or dentures or root canal etc… I have gone here for a couple of years and its getting worse every few months. I have tried to make an appointment all year but I can never get someone on the phone. There are days where I call all day. Unfortunately, I am unable to reach anyone other than a central operator who only takes new clients appointments. I am very close to giving a fake name for new client just to get on the schedule.
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October 2023 by Colin S
First time here, I had my regular checkup and consultation on some pain I'm having. Everyone I dealt with, the front desk, the hygenist, the doctor and the planner/scheduler were all very kind, listened and were attentive to any needs or questions. They were training one of the lady's doing X-ray's for the first time (from what it sounded like she was fresh out of school). She did an excellent job. If I could give on tip, as a patient, is for her to be clear and confident with communication of what she needs from a patient and she'll do great! I have my follow up appointment to get some work done on the coming Monday and hopefully everything goes just as smooth as it did today.Thank you for doing a quality job and caring! It is much appreciated in a field where that can be hard to come by.
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October 2023 by Kelly Repreza
I got my wisdom teeth removed and had the BEST experience! Since the moment I walked in they made me feel taken care of. The staff is all so sweet and friendly. Dr. Uliani did an amazing job! He was so kind with me. I was a bit scared of getting my teeth taken out but he made me feel so comfortable, his confidence gave me so much peace. The extraction went so well and I am feeling great. I will always come back to this Dental office to get anything done. The experience was easily a 10/10. Highly recommended!
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October 2023 by Cecil Whitehorse
Staff was more professional and nice. Got in there they talk with me about what I need done and gave me approximate time, insurance, money and options I need to get the work done on my teeth. Great job.
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September 2023 by Jackie Scroggins
Everyone makes you feel safe and special. These young men and women provide outstanding service.
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September 2023 by Marie Harris
My experience at Aspen Dental, Grand Prairie location, was great! Everyone on this team was very welcoming, friendly, courteous and professional.Dr. Uliani is my dentist and he thorougly examined my teeth and went over the x-rays. After careful consideration if what to do, Dr. Uliani developed and explained a treatment plan that would work for me. He explained the treatment plan very clearly and in detail. He was very understanding, polite, professional, supportive, knowledgeable and caring.Ms. Arianna, Ms. Jules, and Ms. Felicia all worked together to make my dental experience smoother, more comfortable and great. They all are very patient, calming, knowledgeable, professional, and kind. They are an awesome supportive team and I am very grateful for each of them. Thank you Dr. Uliani, Ms. Arianna, Ms. Jules, and Ms. Felicia for taking excellent care of me.
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August 2023 by Bee Yerk
IF I COULD RATE 10 STARS I WOULD ...I've been to many Dentist offices in the past but no one can ever compare; the service was top tier and EVERYONE there was so willing to help, give you advice, no judgement, and they wasn't scared to touch my mouth..Lol!!!!However I would like to give Andi, Jewel, Dr. Ulani their flowers Now.????...What a great experience where I nearly cried because most places don't give you the service your deserve as a human being like you ALL ...Thanks Y'all ...You guys ROCK and keep up the Great Work ----Sincerely------B.York-------
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July 2023 by Victoria Burnett
Do not go here. This is the worst dental and probably the worst experience I have ever had with a medical office. I had my wisdom teeth taken out and called the emergency line 3 times because I was in a lot of pain. I was told multiple times that a doctor would call me and no one did. On another occasion I had a standard teeth cleaning and check up appointment. I showed up to the office to see they were not open. I never received a call or email to reschedule. When I called them, I left a voicemail and no one called me back. They have long wait times, and rarely return phone calls. Avoid this place at all costs.
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July 2023 by Amanda Reeves
By far the best dental practice I’ve been to. Everyone is patient and so kind. I am extremely pleased with the care our family receives.
