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February 2024 by Ana Torres
Personally, the attention is very terrible, more than an hour waiting here and they don't even tell you that I'll take care of you so that you feel that you are being cared for, they should have two people, I'm coming twice and it's the same unpleasant experience in this place
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January 2024 by Carol Flores
Customer service there is very good and very helpful…Thank you
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January 2024 by Yazmin Ortega (LolaMontezYT)
I was looking to get a new phone for the new year, and the employees that were there helped me in getting it. They were very helpful, informative and kind as well. Really recommend going there ?
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January 2024 by Sarita Ojeda
Richie was the awesome! There was some confusion on my account but Richie helped get it all sorted out and I was able to buy a new Apple Watch thanks to him.
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December 2023 by Sonjia Cummings
I already had a phone and a tablet they effortlessly hooked me up and my husband got a phone and a tablet for himself. Wanted watches but thought better of it. Figured we were already out enough cash , maybe in a few months
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September 2023 by susie velazquez
Rigo is the best employee there ! He was ready to help and even stayed A short time after closing just to help customer who really needed their phone asap
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July 2023 by FRAN BASS
Excellent service Very friendly and informative. When I need to talk to someone about my service I will be going back to the same place.
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July 2023 by Siouxzee Banshee
Courteous, professional, knowledgeable, and personable; AT$T is really amazing!
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April 2023 by beatriz valencia
Dianna was very helpful she explained everything very good I recommend go to that store I live in irving and I prefer go all the way to grand prairie because a couple att store in irving don't know what costumer service is so 5 stars to miss Dianna
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February 2023 by David Hoover
This AT&T store stands out from the rest!!!When I came in the store was empty, the employee, David was helping get my new 14 Pro Max, which was only in stock there, when at least 5 different customers came in right after the other. He didn’t freak out, he greeted everyone and put at ease. He did a great job!!!
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February 2023 by Kratos Xs2
Honestly I will go out of my way to go to the next location that is further from my House did not care for one of the employees the one time I did
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November 2022 by Jorge Sierra
Very impressive with the girl Very helpful I wish I had her name
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November 2022 by Mark Wesley
Went in to buy a charger chord but hurried and RAN out of there!! Prices are waaaaay to darn high!! Went to Target and found what I needed for $12 and some change....get this: WITH A WARRANTY. AT&T charges you to look at their products and even drive thru their parking lot (or at least it seems that way!!)?No thanks AT&T!!!!!
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October 2022 by Chris “L.B.” Baillio
They were helpful and while they didn't have what I needed I was pointed in the right direction. These stores are night and day compared with the customer service Representatives you get on the phone, which are almost pointless. The brick and mortar places get to the bottom of your issue and help you fix it. 15 minutes versus two phone calls at an hour apiece to the AT&T operators.
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August 2022 by Chris Baillio
They were helpful and while they didn't have what I needed I was pointed in the right direction. These stores are night and day compared with the customer service Representatives you get on the phone, which are almost pointless. The brick and mortar places get to the bottom of your issue and help you fix it. 15 minutes versus two phone calls at an hour apiece to the AT&T operators.
