Mattress Firm Mayfield Road is known for its friendly and knowledgeable staff who are dedicated to helping customers find the best sleep solutions. The store's team, especially a sales associate named Joe, goes above and beyond to assist with choosing the right mattress and adjustable bases. Customers praise Joe for his patience, transparency, and excellent customer service, noting that he takes the time to explain the differences between mattress options and even offers experiences by letting customers try out different beds. Many appreciate his helpfulness in finding the perfect mattress, whether for exchanges or new purchases, and mention that he provides great prices and ensures smooth transactions. The store emphasizes a customer-focused approach, offering a Love Your Mattress Guarantee® and a 120 Night Sleep Trial® to give buyers confidence in their choice. Customers feel valued and well-supported, highlighting the store’s commitment to making sure each person gets their best sleep every night. Overall, Mattress Firm Mayfield Road is recognized for its attentive service, knowledgeable staff, and dedication to helping customers find the right mattress for their needs.
Joe was extremely helpful and knowledgeable about all the mattress options. He took his time with us and was very patient while we compared different mattresses and asked questions. He explained prices clearly and set the right expectations so we knew exactly what we were getting. Overall, a great experience — thank you,... read full comment
November 2025
Recently purchased a mattress with an adjustable base. Our sales person Joe went above and beyond to assist me with the perfect match! Joe gave us a great price and made sure my order went through flawlessly. I highly recommend Mattress Firm and Joe!
November 2025
Dave Jones sold us a purple mattress and helped us out a lot. Great place 👍
