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May 2023 by David Green
Friendly and fast! Easy to make changes as needled.
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October 2022 by Joseph Umit Ince
The guy working here was so rude, don’t make business unless you have to
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August 2022 by Cleo Lacey
If I could give them less than one star I would. Got there early for my car appointment they didn't have the car available. Told me to come back in an hour. I went back no car.They even take my number and see if they would call me they never called.Earlier they Tell me I could take my reservation to the airport and pick up a car there so I can make it one way trip back home and a car that I have reserved that day earlier.I go to the airport and they told me that budget lied and they can't accept that reservation.But the airport location was able to get me a car that cost almost $100 more than the reservation I had stated.Never again and I really hope nobody else goes through this it's just sorry business
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May 2022 by Kolona Green
I honestly think Budget Car Rental take advantage of people... My car has been in the shop for the past month, and I just got a job so I needed a car to get to and from work. I rented a car today so I could get to work for the week.The lady this morning when I picked the car up told me if I don't need the car for the rest of the week bring it back and they'll refund me for the rest of the days. On my lunch break I got a call from my car lot and they offered me a loaner car so I could take back the rental car and get my money back. I took the rental car back today after work ( I didn't even have it 7 hours)I gave the guy the keys and once he checked out everything and everything was fine he said oh did did you pay online I said yes he said good luck getting your money back and he told me to call the 1-800 number so I called the 1-800 number only to be on hold for over an hour nobody ever came to the phone I'm just highly disappointed and I really hope and pray that I get in contact with someone soon because I just feel like this company has taken advantage of me.
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March 2022 by luisjule
What a pleasant experience. I came frustrated by the customer service of another Budget and Leon was so professional and took such a good care of me. I highly recommend this location. Come and see Leon. Thank You Leon. God Bless you!
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October 2021 by Star Eley
They changed my reservation and then told a lie to the manager to prevent me from getting my car. I will never come back to this location again. The old man Donnie at the front desk then said he wasn’t going to finish my reservation and canceled it.
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August 2021 by April Miller
When our flight was cancelled we got a rental from this location. We had to deal with Leon and it was a nightmare. He is rude, combative, condescending and just down right mean. He had an attitude the entire check out process. When inspecting the car, he told me to only look for big scratches or marks. Then he just walked away.Leon, it’s time to retire as it’s evident you don’t enjoy your job and you are a very poor representative for Budget/Avis. Please everyone beware if your choices are limited and you must deal with Leon’s very poor attitude!
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May 2021 by Danny Cox
No cars and overcharged me the next day when they had car’s. Thanks for nothing!
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April 2021 by Shaunda
I will be using this location for my rental needs. It was a quick and easy to pick up my rental. Great customer service.
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January 2021 by Kassandra
The lot is small not a big variety of cars. But it was a quick transaction. No waiting in line we were in and out quick. The staff isn’t all that friendly but overall it’s an ok location.
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December 2020 by Randy Bell
Had a few issues after reserving on line. The staff was helpful.
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November 2020 by Blu Chocolate
I love Budget staff. Their professionalism and superb customer service keeps me as a loyal and returning customer
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October 2020 by Maurice Wright
Seriously about as no frills as it gets. The website is easy to make a reservation for whatever your needs may be in a car. Didn't need anything fancy or high end, so I opted for the economy Mitsubishi whatever the heck it was. At $39 for 24/hrs and unlimited miles, I wasn't going to be picky with my choice of car.
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October 2020 by Alyssa Rowell
DO NOT COME TO THIS LOCATION!Weather you’re using Avis or budget the manager LEON is a complete a**hole I had so many issues with this location it’s unreal! I reserved a Hyundai Elantra or similar and they didn’t have any small size car instead gave me a SUV (which was only 3 3/4 full with gas when I got it, 1/4 from being full, it made a horrible rattling & squealing that he said would “die down” (never does in fact it gets worse when you press on the gas) & told me I could exchange at the airport they would have a car ready! When we went, no cars available. Then I called everyday to see if I could exchange for a smaller size car because I honestly didn’t want a big car because of the gas it takes. I called everyday to see if I could exchange but they “never had anything” & I was even hung up on multiple times. Please keep in mind I planned on going out of town and had to cancel plans because I didn’t feel safe driving it long distance!! This reservation was for almost $300... It clearly states in the rules to bring the car back with the same amount of gas it had!!! SO I DID! 3 2/3 quarters full. He went to inspect the car and came back demanding I went to get gas or he will charge me $10 to full it up 1/4 quarter !?!?!?! I was trying to tell him this is how I got the car and it states to bring it back where the gas was as I did but instead he kept cutting me off and wouldn’t even let me tell him that & kept saying oh I can assure you it was full when you got it (he even wasn’t there the day I got it) & that I had to get gas or I’d be charged $10?! I’m really baffled at the disrespect this place has shown I will NEVER be using budget, or Avis again for that matter.
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October 2020 by Richard Eaton
Quality quick in& out
