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October 2023 by Chonita Taylor
Loved the store, but someone backed into my car and didn't even leave a note.. definitely pissed ugh
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August 2023 by Isa Bell
I really like this store! I can’t go here too often! So many things I want!! Yes things are scattered but I’ve been to “competitors” that are beyond out of line. This is the ONLY reason for 4 stars. Overall, experience is great, customer service is great, atmosphere is nice, prices are affordable and if lines get long they call backup immediately and get traffic moving. There is something for everything you need or WANT. Come check it out!!
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July 2023 by Nallely Garcia
I love shopping at Burlington but this site has 0 customer service! You go there the cashiers don’t greet you which is ok they don’t have to whatever they don’t say nothing to you at all. You call to make a question is worse. They answer tell you the store name and address when you tell them what you are calling for they don’t tell you nothing!!! Not I’m going to place on a a brief hold, no give me a second, let me call so and so, NOTHING. I called today I told them what I was calling for and it sounded as the cashier who picked up the phone just put the phone on the side I heard for a good 7 mins just the register and totals? Like what the heck?!
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July 2023 by Nikki M
Messy store and unfriendly associates.The store was an absolute mess. None of the pants were categorized by the correct sizes.I walked past a loss prevention associate when I came in and I was not greeted. I went to the fitting room to try on clothes and was not greeted. On my way out I walked past another loss prevention person standing at the door and they didn't say a word.
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June 2023 by Gwendolyn Griffin
The store is ready for the holidays. Beautiful displays, well stocked with gift ideas. Staff there to help. Stopped in just browsing, found a purse. Well stocked and restpocking.
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June 2023 by Larry Snow
I went over there today and had a bunch of clothes that I wanted to purchase. The only problem there is that they cant check people out. I had to put my stuff down and leave.
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May 2023 by Chelsea Solomon
Tried to buy stuff, waited in line for 30 minutes, started checking out, the cashier told me their computers went offline and and to just leave. Asked if I could wait a little, and was told if I had no cash just to leave. So thanks for wasting my time and having terrible customer services? I manage a business near this location, and you can guarantee I will be telling people not to come here.
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April 2023 by Cynthia Santiago
No employees!! I have been selecting clothes the last hour and a half just to see their dressing room closed. Decided to put back all the clothes and only buy the other items to find the line is ridiculously long because they only have one poor girl at the register. During peak shopping times I might add. Horrible management. That is if there is even a manager running the store. You honestly can't tell from the look of things. Sad because I like Burlington but basically a waste of time to come here.
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February 2023 by Yelena Veale
Summit 50 + grand prairie best water volleyball best place home away from home
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January 2023 by Curtis Harness
Clothes for women seemed right, good prices.Unfortunately not much for men. The store has limited inventory like all locations but this one unfortunately didn’t have much of the limited inventory for men, maybe 80 pairs of shoes for all the mens section combine size 7-13.It would be nice to see the store maybe when the inventory is normal. I’ll try again Jan/Feb.
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January 2023 by Ray Macias
12 workers only 1 on register. 8 people deep trying to pay. Workers state they are unable to do anything to help. Wow. Lazy, unwilling to help.
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January 2023 by Paula Gonzalez
Pretty clean fir it being Christmas! Some things needed to be picked up. Only 2 cashiers DURING CHRISTMAS!!! Probably Noone wanted to work during the rush.
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November 2022 by Ali Zahid
Great place for shopping! The checkout lines can be pretty long on the weekends but they have great prices on quality stuff. The store is always clean and they also regularly sanitize their shopping carts.
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November 2022 by Tosha Sheckells
Lots of great brands and deals. We went on a Friday night, we got in line at 7 and by 7:30 we hadn't even made it to the actual line near the registers. We had to leave because we had an appointment at 8:30 so we asked an associate if they would hold our choices for an hour. We were told they couldn't hold items so we hid them until we got back. Another thing to keep in mind is your not able to take the carts outside so you may need to take a helper. Overall it was a nice experience.
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October 2022 by Myra Hernandez
The place is new, big, clean, and organized! The prices are right down my alley and the staff are very kind. There were only 2 cashiers the night I went and the line was long but those ladies hustled and had us moving right along. When it was my turn my cashier greeted us and was so calm and nice. I will definitely be back to this location!
