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August 2023 by Angela Black
I will be back... They did a great job..
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August 2023 by Ken S.
I arrived before the store opened so that I could get my oil changed and then drive to work. I walked in when they opened at 7:00 am and got signed in. I waited an hour before I was told that they couldn't do it until 9:00 which was when I needed to be at work. (Evidently the oil change guy did not show up. They called him and he had a bad attitude and quit.)I have had my oil changed here for years. There usually is some wait involved, but I was the first one in and never got my car serviced. It is not usually as bad as it was today.EDIT: I went in again the next morning. This time I did not wait. I asked if there was anybody who could change the oil. He said not until 9:00. That's when I have to be at work. I will never come here again.
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July 2023 by Sonia Byrd
SCAM ALERT WOMEN STAY AWAY: called about pricing to replace a sensor. I already studied the labor involved because there are literally 15 videos on YouTube. The guy on the phone started telling me I would need several parts replaced such I attempt to defraud and steal money from me. The service I requested only involves taking out the sensor and replacing it. My car doesn't required additional new parts such as a gasket, etc.
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February 2023 by Kewon Davis
Didn’t have the tire size I need plus I had a blowout in the parking lot
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October 2022 by Luis Marrero
Great Service and Very Professional. I recommend it.
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September 2022 by George Medina
I was going there for several years until I found out Jose was no longer there. Jose was very professional and knew all aspects of the job and business. The guys there now are just a bunch of blind leading the blind. They really need their backbone Jose to come back to get that shop back on it's feet.
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August 2022 by Crypto Gallo
I was going there for several years until I found out Jose was no longer there. Jose was very professional and knew all aspects of the job and business. The guys there now are just a bunch of blind leading the blind. They really need their backbone Jose to come back to get that shop back on it's feet.
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May 2022 by emmanuel hernandez
This place is terrible! No communication at all. No one is ever at the front desk because they're too busy finishing their cigarettes. They tell you an estimate and once they "fixed it" it's an extra couple hundred bucks more. it's places like this that give mechanics a bad rep. Don't waste your time going here, you're just going to regret it.
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May 2022 by Claudia Sanchez
Worst service ever, had my car for 7 hours!! I was only getting tires and a battery installed. Will not be coming here again, zero stars would be given if possible. Ever since they changed management it has gone down hill.
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May 2022 by Danielle Carey
Worst company ever. They stole items out of my brothers truck and did not do the job that my brother paid for. NEVER GO HERE!!
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May 2022 by Patricia C
This company's employees stole items from my truck and the manager and owner are covering it up. Poor customer service and I have file a police report. The owner hung up on my daughter in law and I call the owner no response. Per the review with google they have stolen from customer cars before
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April 2022 by Tammara Lacy
I had given up on Good Year after being a customer for over 25 years. Thanks to Jose and his team, I’m back to stay. I will never visit the Bowen Rd location again. The guy at the counter was cold and uninviting. He didn’t greet me or speak back when I spoke. I will never go back there which is probably what he prefers. That’s perfectly okay with me, I’ll be at Jose’s location going forward.Thank you Jose for a wonderful customer experience.
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December 2021 by Trey Wilson
We were visiting the DFW area when my alternator went on a Saturday afternoon. The alternator had been recently replaced by another Goodyear affiliate in another town and the warranty folks sent us here.We live in another town and had to leave the vehicle. The manager was very straight forward with us and very respectful of our plight. He got the vehicle fixed up and we returned to retrieve it the following weekend.We had great communication, fair pricing and great work done. I even added a few extras to the alternator work and they handled those for me too. Highly recommend.
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March 2021 by Elizabeth White
We’ve been going to this location for many years and they are always honest and get us back on the road quickly.
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March 2021 by Nguyen Pham
I ordered my tires through VA and they immediately have them in stocks. Fast and Professional services
