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March 2024 by Mike G
Ate here last night and not only was the food good the customer service was even better… Hard to find places with good customer service these
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March 2024 by Brenda Huffman
We went through the drive thru tonight. I was greeted by a friendly young man. He was helpful and pleasant. His name was Kussy. Our order was correct and hot. We will be back.
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February 2024 by Chantell Miles
I drove to the location in Grand Prairie on Lake Ridge and arrived at 9:45pm. I looked to see what time they closed. It was 10pm. I noticed 1 black truck the window and all lights were on. I sat there waiting to be greeted and no one asked for my order. A few minutes later, they turned the inside lights off. I drove around and the black truck was gone. I didn't have a large order. I have worked fast food before and we never closed 15 minutes early.
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February 2024 by T. W.
Kussay is an amazing shift leader!He is professional, kind, and exemplifies great customer service! Something that is missing in today's food service.My food was perfect, hot, and delivered with a smile!Thanks so much Chicken Express on Lake Ridge in Grand Prairie, Texas and thank you Kussay!Many God blessing!Tammie
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February 2024 by April “April M” Moriel
Kussay gave us excellent service. He explained everything and had the order correct.
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January 2024 by Bernie Gruenwald
Awesome mashed potatoes and gravy!
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January 2024 by Ryan Tefft
Had 11 people eat in and received good service overall. They were recovering from a couple of stressful customer interactions - one before and one after me. Windows needed to be cleaned badly, but the cashier was doing a window at a time, trying to get them cleared up.
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December 2023 by Bern-Bossy Walker
I ordered a #1 was given a # 4. I even had the lady to repeat the order and it still was wrong.. SMH.They won't even answer the
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December 2023 by Linda Parmer
Everything is always great except I have to order the chicken tenders Xtra well done... Otherwise they seem undercooked to me.
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December 2023 by Michael
Only place left still offering Chicken gizzards and gravy that are done right.Beautiful crust every visit. .50 Xlarge
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December 2023 by monica herrera
Food was cold after waiting for over 25 min in line! La comida súper fría ! Y regresé y aún me dieron fría la comidaEven I went back inside and they still gave me cold foodI will never go backDon’t go there! Go to Cane’s or chick Fil a for strips better food and service
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December 2023 by Mauricio B
After three times repeating my order, they didn't give me the complete order.Asked for Two biscuits, they only gave me One. (And itwas Rock Solid)And the Mashed potatoes were Rotten.
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December 2023 by wuraola erumevwa
Worst service, they need better staff. I was first in line and 5 cars behind me got served before I did, (I ordered a kid meal) the manger on shift 12/13/2023 at 4:43 pm is trash. The lady by the drive through is not capable of handling the stress. Spent 25 minutes waiting for kids meal is ridiculous.
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December 2023 by Shelia oliver Stidam
The young lady kaitlyn at the drive thru was amazing! The location was very busy kaitlyn opens the window with a smile on her face You really can't find that kind of service now days.Amazing customer service. She even asked if I needed any condiments. Keep up the amazing work young lady!
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December 2023 by Rodolfo Hernandez
I Needed a quick pick me up overnight cuz I was hungry... ?
