-
March 2024 by Tiffany
I just moved to the area from Florida and had to take my Jeep in for brake inspection, state inspection, and just a general overall look over. Alex was the technician assigned to this daunting task. He was AMAZING. His honesty about what he found and the way he explained each issue made me feel comfortable with my final decision on what to do and how to tackle this massive undertaking. He went so far above and beyond what I expected from an auto repair place. Even though I will be replacing the old girl, she earned her retirement, I will never go anywhere else for vehicle maintenance and repairs. The waiting area for the shop is bright, clean...kinda felt like I was at a fancy jeweler store, and as silly as it may seem, on this day, I needed some feel-good and throughout the waiting area are motivational and inspiring messages.I wish I could give 100 stars, but it will only let me give 5. Thank you guys! You may never realize what your service means to some people.
-
March 2024 by béa K
Very professional. Very good experience
-
March 2024 by Sarah McSwain
They were able to fix my car and found out what all the issues were.
-
February 2024 by Hannah Castro
This location goes above and beyond expectation. Extremely friendly and accommodating staff. Their customer service is unmatched and they truly care about the customer and their needs. If you need a ride home while you wait on your car , they are happy to have somebody drive you home and pick you up when your car is ready or they have an inviting lobby for you to wait in if needed. The small details is what makes them great. I had to hug the receptionist before I left because she was the sweetest as she offered to have somebody take me to pickup my child from school if the work on my car wasn’t done in time and she even brought me fresh cookies while I waited. I am a sucker for good customer service and love having a designated place to bring my car to when I have a problem or needing routine maintenance.
-
February 2024 by El Flako Ledezma
Great Service and great job!!!
-
February 2024 by Shuyu Chen
Good service. Price is reasonable
-
February 2024 by Gods Ranches
Marco at Christian Brothers Auromotive went so far above and beyond in serving my friend that I had to write a review. In addition to amazing service and expertise, Marco encouraged a friend in need, planting a seed of love in her heart! My loyalty to Christian Brothers Grand Prairie is because of Marco and their AWESOME & AMAZING team!
-
February 2024 by Rico Weston
Went in for a state inspection and was in and out. Great customer service from all the team members.
-
February 2024 by Liz B-CO
Always a great experience. Honest & trustworthy with my Vehicle. Thank you.Service: General repairs & maintenance
-
February 2024 by sandra thompson
Took my jeep to get a diagnostic and they left all the parts that they looked at on my seat and on the floor regardless of me not getting work done on my vehicle the same way I brought it in should be the same way I get it back
-
January 2024 by Leah Uselton
Talked me into 2,000 worth of service and my my car overheated the next day. Prior review has been removed
-
January 2024 by Roger Darnell
Absolutely no effort in trying to resolve my situation. Contrary to what they said .!!!!!!Just before Thanksgiving I took my Ford expedition in because the heater was not working.They changed some hoses and an actuator charging $2,000. And said it was fixed.After driving it for about an hour it water was pouring out of the bottom of the vehicle so I took it back.They informed me the heater core needed to be replaced. That should have been the very first thing they check when there was a heater problem.They have had the car for over 2 months now and they keep telling me they're waiting on parts. I am extremely frustrated with the situation. I don't know how to proceed Perhaps the news channels would be interested about how they treat disabled senior citizen.Well I received my response which was generic and hollow it appears to have been written by a computer rather than a person.I talked to the service rep who insisted they were still waiting on a part.I have followed up on every part that they say they have needed and took a while to get.From the control module to the thermistor and all those parts are readily available the next day.Since the work they're doing is warranty work, they are pushing me to the back of the line and make me wait which is not right.They already have my money so they're not in a hurry fix my vehicle.I have tried to get a member of management to speak with me. The only ones I've been able to speak with service advisors.
-
January 2024 by Marianne Graham
Superb customer service from the moment you enter the business, until the time you leave and/or pick up your car!!!Service: General repairs & maintenance
-
January 2024 by Christina Snofsky
Very friendly and helpful. I recommend them for your auto service needs.
-
January 2024 by Rebecca Nelson
The staff is very friendly and fixed my car right away.
