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April 2024 by Yolanda Coleman
Awesome, awesome, awesome such great customer service Compass Self Storage
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April 2024 by Pricila Leon
Great staff (Mrs. Patterson), very helpful and informative. The move in was super smooth thanks to the easy process made by the staff. Will highly recommend this location to anyone in the future with storage unit needs!
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April 2024 by Sheila Mcgill
this place destroyed all my stuff iv had for years old and new their rat infested storage and they still keep charging me i pay extra for insurance but it did no good it was a waist intellagant hoodlum didn't make claim report or nothing so all my stuff destroyed and i gotta pay monthly fee went got car loan to take care of this problem but it only got me a week with her misinformation it's been a nightmare btw steve is really nice helpful
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March 2024 by B Huge
DeNorma is wonderful however her boss is something else ...My mother has been a customer for years and She is on a fixed income, she fell behind on her payment. Im not from Texas and had to fly in to help Thank God for DeNorma working with us . Don't know what I would do without her ....Compass better keep her around I know some Big Companies that will take her and her loyalty and customer service. She understands people and situations.
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March 2024 by Brenda Huffman
I have used compass self storage in grand prairie for several years. I have had to complaints. If I ever have a question or concern I call Denorma (the manager). She is always friendly and helpful.
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March 2024 by M “Tee” T
Excellent customer service at the Grand Prairie, TX location.
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February 2024 by intelligent Hoodlum
Being that I just moved to Texas the staff was very welcoming and helpful. I felt at home with the conversation I had with the young man at the desk I wish I could remember his name but his manager Ms. Denorma has an exceptional team member couldn’t ask for anything else. He welcomed my family and I to Texas and was very kind. Couldn’t have been a greater experience.
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February 2024 by Charlie Brown
Compass is Great ! The company should value DeNorma she is a great salesman and all around efficient spacemaster! She helped me pack it right !
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February 2024 by Arthur Youngblood
This place is great ,DeNorma is amazing, she is always here to help and lookout for her customers. She is also a pillar in this community.
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February 2024 by Brandon H
DeNorma is an excellent sales person and patient. Very easy to work with.
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February 2024 by Zach C
Clean and competitive pricing!
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January 2024 by LeShawna Bryant
Ms. Denorma Patterson is so awesome her attitude is straight professional and she is fun loving! Great Service! Just awesome and always smiling
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December 2023 by Jeff Carter
The young lady at the desk is on top of her game. She is one of the best in this business. I have rented my share of units in my life and have never seen some truly care like she does.
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November 2023 by sheryl Dawkins
Longtime returning customer and have had 2 units at one time here and have referred other customers to this GP facility..Being told that my rate increased due to the length of time of storing here was very concerning for me.. A $32 increase is ridiculous and unbelievable for a loyal paying customer..Last year I was forced to moved to another unit because of a customer next to my unit had a leak of something coming from inside the Cust unit and took days to get access inside.BTW still never received a EMAIL or notice of the price increase..Yes I paid it this month because I don’t need any late fees added to my now $208 storage bill.There are less price units and it’s time to make the move since loyalty means nothing these days
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November 2023 by Carman Moore
I Have two Buildings with this facility Demorna has been very Helpful in all my decision and helping me with anything i need when i have a problem but the rate hikes are alarming and concerning to me to the point that i am about to purchase a building to go outside my home because now i am paying the same prices that i would be to rent a building I'm going to hate to part ways but the consistent rate hikes is way too much for me.
