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November 2023 by Rosie Rdrgz
They don’t even have the cars that they say they have online ! A waste of time I booked a car online just for me to show up and they tell me they don’t have it like seriously??? . So anything on their website isn’t accurate.
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November 2023 by Lizz Dom
Great service, great staff. Very clean cars and office. Lexie took the headache out of renting cars for us and we appreciate her for that.
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November 2023 by mayra soto
Horrible costumer service, the girl that works there is so rude and can’t respect the reservations that are being made already I would not recommend that place at all, the place is dirty and the staff is rude
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September 2023 by Bria Jewel
My experience has been great. Both ladies are absolutely amazing, patient, and kind with my indecisiveness the both times I went there. Lexi is who I worked with. Make sure to reserve ahead of time because they rent out cars quickly.
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June 2023 by Sharaj Poles
I actually love this location. Everyone is so friendly even during 730am. pick-ups. Thank you, Lexie, for your kindness!
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June 2023 by Berenis Guedea
I made a reservation (1 month before our family trip)for a rental at this location. A day before a guy calls me to confirm I reserved a SUV for 5+ people. The day of pick up they only had a small car available which fits 4 people. I had to take it because there was nothing else available. I was very upset. Never again will I be making reservations at this location. Horrible experience.
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May 2023 by MILTON WILLIAMS
THIS IS THE LOWEST RATING I CAN GIVE... IF I COULD GIVE NO STARS I WOULD...THESE PEOPLE RUSHED MY WIFE INTO GETTING A VEHICLE THAT THEY ABSOLUTELY KNEW HAD DAMAGE TO A RIM AND BLAMED OUR MOTHER FOR THE DAMAGE...AND IM SURE OF THIS BECAUSE THEY DIDNT OFFER THIER INSURANCE BUT INSISTED WE USE OURS... DO WHAT EVER YOU HAVE TO DO TO COMPLETELY AVOID THIS PLACE TO RENT ANYTHING...PERIOD
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April 2023 by Jeanette Jimenez-Farris
Great customer service. Unfortunately, their service does not match the demand. I had an insurance reservation booked, but they didn't have any vehicles available. I called the customer service number on the app before I drove up to the location, but they were not able to notify me if anything was available. When I arrived at the location, they were not able to help me. Also, most locations were closed at noon, which is an inconvenience to many trying to rent a car.
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March 2023 by Okunsola M. Amadou
Horrible experience. Care is not taken for loyal members who use this branch regularly, and customer service is inconsistent and horrible. This branch does what they want to do, how they want to do it and doesn’t know the definition of “customer service.” Go to the airport or find another branch instead of this one.
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March 2023 by kirit mehta
Nice car, excellent service.
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January 2023 by joseph zett
The people working here are nice. There was some general information that wasn’t explained, for one insurance told me I’d be receiving a $27 a day vehicle but they had me in a $47 a day vehicle.Second , if you use the toll you get charge $3.50 every time you enter the toll plus the actual toll fees which is crazy because my toll fee was $7 and enterprise charged me $19 for just entering the toll, so a total of $27.
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January 2023 by Garcia Garcia
No one answers the phone… EVER
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December 2022 by K T
Very lazy employees at this location. Super lazy!!
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November 2022 by William Spoor III
Fast and friendly service. Called me beforehand to clarify my reservation and adjust it.
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October 2022 by JM Patterson
Good customer service but not great communication between enterprise and insurance companies.
