-
November 2023 by Glenda Alvarez
Best location for a car wash. Wait time is not long at all and if there is a long line it moves pretty fast. Staff is very friendly and also the place was recently renovated. Been coming to this location (Grand Prairie) for over a year now.
-
November 2023 by Ed Melgar
Awesome experience washing my vehicle. Extremely helpful staff. Spoke to Michael very curious, polite, helpful, and informative. Awesome place to wash your vehicle. Bring your car here.
-
November 2023 by Juan Lopez
Great customer service!Everything is always working !They even have cleaning supplies for cars to be spotless not only outside but also inside !Favorite car wash in town !
-
October 2023 by Ruth Huntley
I always enjoyed this car wash, and used it on a regular basis for several years. My four (v. 5) stars have more to do with customer service. When I moved out of state, I called several times to cancel my car wash subscription but only got a voicemail. I left details, requesting a call back, but never heard back from anyone. I ended up having to block the charges on my credit card, which was not an ideal solution. I would appreciate better customer service via phone. Otherwise, I am satisfied with the car wash, the vacuums and the friendly and prompt service provided by the crew here.
-
October 2023 by CJ Park
I kindly request your prompt attention to a matter regarding my recent experience. I initially purchased a car wash plan last month, but due to damage caused to my vehicle during the first usage, I promptly canceled the plan. However, I have noticed that I am still being charged $50 monthly. Despite my efforts to reach out by calling multiple times and leaving messages, I haven't received any response.. Please answer my call or provide an email for communication.
-
September 2023 by Robert L.
Definitely not $5.00. Cheapest car wash is $10.00 and couldn't reverse out so was forced to pay. smh false advertising. Wash was alright, if you don't mind the soap left on the trunk and rear bumper.
-
September 2023 by Redd Davis-Rodriguez
Worst carswash ever!! I paid $16 for spit! There was no soap, no bubbles, no nothing. Just water and blow dry. The beginning arms were super low and tight so i made sure i put my side mirrors in so they would scratch against. Im super upset- never again! Money wasted!
-
September 2023 by James
This place shouldnt charge more than 5 bucks for a wash. The pics attached are from the 16.00 wash. Thank gosh I didnt pay for the 25 buck deluxe. Rip off folks. Plain and simple. Oh and they guy at the front didnt lift a finger to wash this front grill.-- gonna add. Dont waste your money here. Your just wasting it. Just waste. A total waste of money.
-
August 2023 by Gab rielle
Friendly and helpful staff. I came here this past weekend during business hours and it was inoperable. Came this morning and staff said machine running weird to put car in "drive" and then put in "neutral". First, if machine isn't running correctly u might want to fix it first. Got to work and noticed my hub cap is broken and smashed due to the machine not letting the car be in "neutral" position where it can control the movement of the car (now I know what the loud sound was in the wash).Bottom line. Fix your machine completely before letting cars go through it.
-
August 2023 by Beatriz
Never coming here again!I’ve been coming here since they opened! Today this car wash disappointed me and unfortunately will not be stepping foot here again!Got my regular $10 wash- I then noticed they didn’t “prep” scrub the back of my vehicle like they usually do. NOT ONLY THAT when the wash was finished I noticed the whole right side of my vehicle was dirty compared to the left side.I addressed it to the manager and he saidYou now have to get the $16 car wash to get the back of your vehicle scrubbed and he couldn’t do anything about the right side being dirty unless I got the membership. I informed him I wanted to speak to corporate and he said it didn’t matter if I filed a complain with them, it would only come back to him. He also said they’re trying to rank #2 car wash and they would.. I thought that was unethical and unnecessary for him to say…Lost me and my family as customers.Good luck ranking #2 when everyone else notices what I noticed today.
-
August 2023 by Jatavia Tippin
Today, was a great experience overall, after a hot day of sitting out vacuuming this car. I appreciate BUMP he has great customer service, he was more than happy to assist me. Keep him on the team I look forward to bumping into you next time BUMP! :) Thank you!!
-
August 2023 by Tadarian Morgan
Jose came through, With my First visit he made it really smooth and fun, definitely will be coming back
-
July 2023 by Chris “L.B.” Baillio
Decent car wash but some of the houses are broke and when you're passing through you can tell that the water's all just shooting all over the place it's not really controlled and spraying like it's supposed to a lot of nozzles missing off the vacuum so you can't access what you need when it's full like today when we went. I had a membership here for about a year or so and discontinued it because problems with the car wash I was paying for the premium wash and would get the basic wash most of the times I would come through having to go in and complain and get another run through the car watch which wasted more of my time. When in today to just get a basic wash and vacuum and didn't look like it was any better than it was before.
-
July 2023 by Gus Vazquez
I’ve had a membership for a while now. I’m pretty satisfied with the wash but it all depends on how well the employee scrubs the back of the vehicle with the brush since the car wash doesn’t clean it well when you drive through it. Sometimes their vacuum hoses aren’t suctioning properly so I have to move to a different bay. I went there for a wash yesterday and they now have complimentary cleaning sprays and towels to clean the inside of your car. I thinks that’s great.
-
June 2023 by West W.
The Bridge City, Texas Take 5 Car Wash is a joke! I have been through that one numerous times and have had several issues. I paid for the option that gives you everything and they seem to not want to polish the tires, even though you pay for it. I talked with the manager and he gave me some lame excuse and I asked him if he was going to credit my account since they continuously shorted me on the service. I tried it one more time last Friday (06/23/2023) and when I exited the car wash and began wiping the vehicle down, I noticed grease down the passenger side of my truck as well as on the tailgate. I walked in to inform the person in charge (same blooming idiot as before) that they need to check their pads because one has grease on it. He shook and lowered his head and didn't even bother to come out and check my vehicle or the washing pads. This is the worse managed store they have in this area. I have been to the one in Orange, Vidor, and Nederland (best one of all) and have not gotten these types of issues.
