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February 2024 by Martha Sanchez
I’m always greeted with a smile and the customer service is awesome, even when I show up at 15 seconds to closing. Thank you everyone. I went today and the two young ladies were awesome!
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November 2023 by Shawnece Miller
I'm not a regular customer at this bank but Juanita was extremely courteous and helpful on the day I stopped in. It was also close to the close of business, but she still took the time to fully assist which was greatly appreciated.
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October 2023 by Doris mason
I have been banking here for 20 years, and had nothing but the best service. The staff is professional, and very nice and accommodating.
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June 2023 by Diana Lee
Very unprofessional young staff. Needs a seasoned regional manager to stop by and help out this location.
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June 2023 by Ben Gravley
The staff here are very poorly trained and do not exercise good judgment Just pathetic.
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July 2022 by Shuguii Mar
This bank is a jokeVery unprofessional tellersThey can be in the middle of helping youthey stop just to talk among themThey need more trainingI’m glad I left them
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June 2022 by Shuguii SU
This bank is a jokeVery unprofessional tellersThey can be in the middle of helping youthey stop just to talk among themThey need more trainingI’m glad I left them
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April 2022 by Roslyn Chaney
This bank gets 0 stars.At the 2525 I20 branch they refused to deposit my check. They lied and said they could not verify when the number was on the back of the check to verify. Refused to put a hold on check as well. By the way it was a Texas comptroller of public account which should have been treated as a government check. I have been a member of this bank for more than 10 years. This is a total digrace!!!
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April 2022 by Rocio Gaytan
So nice and friendly. Awesome service!
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October 2020 by Allison Bradley
Definitely nothing convenient about this bank. Also says they close at 7pm on here so I show up at 6:10 and they said they close at 6. Someone needs to update it because I see another review with the same problem. Waisting my time and gas driving up here.
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August 2020 by Darlene Brewer
One particular employee was mad she had to wait on me she was sitting down texting on her phone. Another employee told me to go to her she looked at me as if why are you here! Will not go back to this bank !
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August 2020 by Haidar Alabedy
I'm only giving this branch a one star because I can't give zero stars. They have the worst customer service. I arrived there at 6:22pm and they're supposed to close at 7:00pm. The bank teller didn't help me out and told me they're closed. When I tried reasoning with her she wouldn't have it and told me to come back another time. I drove almost half an hour after work.
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June 2020 by jordan hintz
The people that work at this location are rude and disrespectful. This is the worst location I hve ever been to. Even if someone is high risk for health they don't care at all. No sense of common decency to a fellow human.
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April 2020 by Laurena Armstead
I too have used this bank for 15 years. No problem, friendly professional staff.
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April 2020 by Rena Arms
I too have used this bank for 15 years.No problem, friendly professional staff.
