Great Clips provides a pleasant experience for its customers. They offer great haircuts, exactly as wanted, at a good price. The stylists are nice and do a great job, even for simple cuts. The online sign-in is recommended as the place is almost always busy. Customers have been using Great Clips for years and have had good experiences, with some having pleasant conversations with the stylists. However, there have been instances where the service was not up to par, with one customer having a bad experience with a stylist who did not fix a problem with their haircut. Overall, Great Clips is a good place to get a haircut, with most customers leaving satisfied and planning to return.