-
January 2024 by lovelyllx *
They're so rude! They got offended because I asked to borrow a cart. Well damn, I have a 30 lb 1.5 year old! They always have an entitled look on their smug faces. I expected better out of the older woman today, but she's just as rude, dismissive, and ugly.
-
December 2023 by SG RENEE
The young girls are always super rude!!! I hate coming here every time I tell them about themselves they act like they didn't do anything then when they don't like a customer they talk about them when they leave ?? Y'all need to hire ppl with better attitudes frfr cause one day one these girls gonna catch the right one ?
-
December 2023 by Leslie Castillo
Worst wic store ever! All the ladies working are super rude! Mostly the older lady with blonde hair. They all talk to people like we don’t understand. There’s no need for all the attitude!! Wish someone would actually do something about this situation because it’s literally every single time there has not been a single pleasant experience at that place!
-
October 2023 by Becky
Manager here is super nice and very helpful. She always has a great attitude. Staff are friendly too. Very clean and well maintained.
-
July 2023 by Jeaneth Solorzano
Terrible service, the girls are always angry and they are rude, bad, poor
-
July 2023 by Rick Gomez
In this store they said that they close at 5:55 and when I arrived at 5:40 they didn't want to let me in and that I called first to know what time they closed very bad service
-
July 2023 by Jania JOhnson
This was my first time at this store. I was greeted by a Hispanic lady with blonde hair she was so rude. I was not aware of the no phone policy and she just kept staring at me without helping me & she finally said “I’ll be more than happy to serve you when you get off the phone”. I got off the phone and from there she was just rude, I did not feel welcomed at all. I wanted some formula and unfortunately they were out so I removed my card and she told me I could leave… like I wasn’t going to leave already. WILL NEVER BE BACK HERE! Y’all need to fire her. I see too many complaints about the same person.
-
July 2023 by Janet Hernandez
The girls that work there are super rude.
-
May 2023 by Elizabeth H
Very lousy and bad attitude from one of the people who are there to serve the customer. With that attitude, she shouldn't be on the counter, the only thing she does is make the wic look bad. She is beign paid to provide a service and is doing it badly
-
February 2023 by Jade Wong
1st time in this store from moving from Austin … had the worst welcoming from this Mexican/Hispanic lady with blonde hair today 1/17/23, I walking in with my son said Good Morning to both lady’s work there this lady on the register with blond hair said twice Hellooo! Hellooo! Assuming I didn’t speak English and in return I answered her back with “yes ma’am I heard you twice Good morning AGAIN!” When I put in my card she proceeded to have a bad tone when asking for what I wanted from my benefits. She has a bad customer service! Just because I get Wic for my kid doesn’t mean we have to get low service’s.
-
January 2023 by Paola De La Rosa
Unpleasant experience at this location in Grand Prairie absolutely no customer service whatsoever. It’s ridiculous the young lady named.Aileen S. Was extremely rude, talking over me while I was talking and cutting me off keep in mind I went in there with a smile on my face was having a fabulous Friday and for this young lady to ruin it in one second. Extremely unprofessional. And after I let her know that she was being extremely rude, but she needed to chill with her attitude against me, which I did nothing to her or disrespected her in anyway, she had the nerve to still say to my face.( Yes, I am and what) I will continue to go there and make sure that she is no longer being that way. I did talk to the manager or whoever that lady said she was and let her know how unpleasant my visit was and she said she would talk to her. In my opinion, I think they should train these young folks to be more professional, and to do their job as a customer service. Should this young lady absolutely needs training before being thrown into customers faces. If you don’t like your job as a customer service, please don’t do it and look for something that works for you!
-
January 2023 by Juana Najera
1st time in this store from moving from Austin … had the worst welcoming from this Mexican/Hispanic lady with blonde hair today 1/17/23, I walking in with my son said Good Morning to both lady’s work there this lady on the register with blond hair said twice Hellooo! Hellooo! Assuming I didn’t speak English and in return I answered her back with “yes ma’am I heard you twice Good morning AGAIN!” When I put in my card she proceeded to have a bad tone when asking for what I wanted from my benefits. She has a bad customer service! Just because I get Wic for my kid doesn’t mean we have to get low service’s.
-
January 2023 by Paola De La Rosa Coronado
Unpleasant experience at this location in Grand Prairie absolutely no customer service whatsoever. It’s ridiculous the young lady named.Aileen S. Was extremely rude, talking over me while I was talking and cutting me off keep in mind I went in there with a smile on my face was having a fabulous Friday and for this young lady to ruin it in one second. Extremely unprofessional. And after I let her know that she was being extremely rude, but she needed to chill with her attitude against me, which I did nothing to her or disrespected her in anyway, she had the nerve to still say to my face.( Yes, I am and what) I will continue to go there and make sure that she is no longer being that way. I did talk to the manager or whoever that lady said she was and let her know how unpleasant my visit was and she said she would talk to her. In my opinion, I think they should train these young folks to be more professional, and to do their job as a customer service. Should this young lady absolutely needs training before being thrown into customers faces. If you don’t like your job as a customer service, please don’t do it and look for something that works for you!
-
December 2022 by Cristal gallegos
Rude lady’s couldn’t answer a simple question On the phone , this store should really restock in formula that is hard to find in other stores
-
September 2022 by Emily Hernandez
Pretty much always come here to use my WIC benefits. Staff is always very quick and nice! They do require you to still wear a mask though. Not a bad thing, Just a heads up!