-
April 2023 by Anne Windham
My tax professional was great. I went in there expecting to have to pay a huge amount to the IRS. As we where sitting down at her desk she relieved me of all that stress, you are getting a refund. Let me just say I have never hugged a tax professional before, but you better believe that Vickie got a big ol hug from me at the end of our meeting.
-
April 2023 by Enriques Godina Jr
Staff and Tax Representative was very kind and helpful in every way! Definitely making sure to schedule an appointment with Vickie each year!
-
March 2023 by Nerious Guillory
Great professional friendly staff.
-
March 2023 by Randy East
Friendly and professional service from the staff. Two thumbs up
-
March 2023 by Elias Amador Perez
I feel very happy with this hrblock they are very kind and helpful especially vickie! I recommend it 100%
-
March 2023 by Jason Everitt
Love my H&R Block family.
-
May 2022 by Izzy Avila
My tax professional Karen showed true commitment to getting our taxes done right.
-
April 2022 by Nicole Gilmore
Joyce is rude as hell not helpful not friendly just quit your job if you dont wanna be there. Lowlife
-
April 2022 by Prospero Gandanzara
The tax expert is knowledgeable and willing to help, learn and understand your tax position.
-
April 2022 by Ryan Nix
Been in there 4 times for a walk in every time they tell me the same thing. They cant do any walk ins
-
April 2022 by Kevin M.
Been going here for years. Vicki has always done my taxes and been very professional. I made an appointment online to she her again this year and it let me book her with no problem. I decided to call today to see how to file an extension because my appointment is after the tax date and was told that the office will be closed. The person didn't try to help with filling the extension or tell me how. She was very dry and showed no care at all. If the office is closed they should not let people book online. I even got an email response confirming the appointment. No telling how many people are going to show up to an empty building. This is very unprofessional.
-
February 2022 by Sherri Lorraine
The staff at H&R Block is concerned about me and my family, by removing the stress of preparing tax documents from me, and allowing me to glean from their wisdom and expertise. Vickie Bunderson, Barbara and the rest of the team at Carrier Parkway and I-20-in Grand Prairie, Texas are welcoming, calm, courteous and peaceful. Thank you all for a stress free experience. Thank you all for an amazing visit!
-
February 2022 by rose pilcher
Vickie was very helpful and walked me through the process to ensure that I understood everything.
-
February 2022 by Christopher R.
Rosie Patino was about as rude as someone could be. She asked me if I had a mask (to which I cannot wear due to lung damage I received from 23 days in the hospital with Covid Pneumonia (2 months at home on oxygen machines). When I told her that I cannot wear them for any length of time she got her tail feathers up in the air and from then treated me like an a******* You could tell that she had a serious problem with me. I was offended by her tone and demeanor after that. She is very unprofessional and continued to tell me "Um sir. I've been doing this for 15 years" as if that justifies her behavior. To make matters worse she kept spouting off I.R.S tax practices that were straight up b******** And all of this because she made up her mind about me as a person. She took a personal call while I was sitting in front of her. She told me I owed HR Block money from a few years back (to which I would gladly pay if it turns out to be true), but it just intensified her unprofessionalism. She is a racist. She took one look at me and decided I was just an evil white man who doesn't deserve respect or fair treatment. She should not be in a position to represent the good H&R Block name. As of now I will never EVER EVER go back H&R Block unless approached by an H&R Block Manager who can undo the hurt and disrespect that I feel right now. I am personally going to my social media accounts (I have 3500 friends on Facebook alone) to share my story and to strongly urge my friends to seek out there tax filing needs elsewhere. I'm going to hit as many review sites as humanly possible to destroy the reputation of that H&R Block location. I will devote the next few days to see that everyone within ear shot can hear exactly what kind of people that this H&R Block location employs. Rosie Patino should either be released of her duties, or at the least sent to multiple sensitivity and professionalism training classes. She spent most of the time dropping little "you might want to do this first before you have me do this" statements. I knew exactly what she was doing. She wanted me to leave so that she wouldn't have to take care of me. Shame on you H&R Block for not vetting out the little racist like Rosie. I did nothing wrong but inform her of my inability to wear a mask for any length of time (and be a white male). She damn near rolled her eyes when she first saw me. I get it, I'm not the best looking man in the world; however I still deserve respect and to be treated with a certain degree of dignity and decorum. She is clearly incapable of that. Maybe I would have faired better if I had taken my half Hispanic children with me. I called TurboTax and told one of their agents the things she said and that agent was mortified by Rosie's behavior and complete disregard for the I.R.S. laws. In fact I am seriously considering taking this to the local news, and to my attorney. I'm offended and pissed off. You think I'm just barking at ya? Ask around about me. I have zero conscience about doing what needs to be done to restore my honor. You messed up Mrs. Patino...and now you will pay. I hope disrespecting a man simply because he was white and incapable of wearing a mask was worth it.
-
October 2021 by Natasha
Mrs. Bunderson was AMAZING! She took great care of me by listening to my story and needs so that she could use her expertise to provide me with the best advice and tax filing experience. I learned more in the time we worked together than I have since I have started filing taxes 22 years ago. I am blessed by her and her heart for people and grateful for the high-quality standard of service that H&R Block provides.
