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December 2024 by Mike Schwartz
Should have read these reviews before spending 20 grand on a new motor. These guys suck. They don't stand behind their warranty or what they verbally say to you when selling to you.
My first diesel ford reman motor I bought from them lasted only 3000 miles. No apologies, they gave me half the install labor so I still paid 3k to put it in, then thst second motor blew 15k later. Now it's out of warranty by like one freiking day and they don't give a shit.
Meanwhile in my 2 year warranty period I only had the truck in my possession for half of that due to their bad motor. It takes months to get a new motor job done beteeen shipping it and hiring an installer. The dude who sent the second motor said "don't worry, we will help you if the new motor blows too" I wasn't happy a replacement motor doesn't start the warranty
period over again. I paid $2500 for the warranty.
What business doesn't give a shit about their mistakes? Jasper.
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August 2024 by SS Griffin
New Jasper transmission installed. One month after the warranty expired, I was stuck in 2nd gear. Had to shell out $2800 for a rebuild. Stay away.
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July 2024 by vishakha Prasad
Great service
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May 2024 by Patrick Howard
I go to Jasper for all my builds that need new motors. Their warranty and customer service is amazing
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October 2023 by Kody Edwards
I had a Jasper transmission put in my truck around May of last year(2022). On September 9, 2023, the torque converter blew up and pushed the input shaft through the back of my motor. I just got the bill from the diesel shop with over TEN THOUSAND DOLLARS worth of damage to the motor. Jasper will only warranty the transmission, no collateral damage. I called customer service just to have them tell me the warranty states they don't cover collateral damage. Apparently, this is a common problem with Jasper so they protect themselves in the warranty instead of fixing the problem. I'll never purchase another Jasper product and I'll never recommend anyone purchase anything from them. I can assure you I'll replace this current transmission with something reputable, since I'm already out this much money. DO NOT WASTE YOUR MONEY WITH THIS COMPANY.
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October 2023 by Eagle Transmission Denton
We use Jasper for hard-to-source transmissions or when we can't get parts to rebuild ourselves. Their customer service has always been excellent. We recently sent back a core and forgot to remove a fitting that we needed - we called the Grand Prairie location and they set the unit aside, removed the part and had it waiting for us when we went to pick it up. Kudos to Ricky and the rest of the Jasper staff in Grand Prairie.Service: Transmission
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October 2023 by h garcia
We have been using Jasper engines and transmissions for approximately 2 years...It has been a good experience so far...our customers are very satisfied
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September 2023 by Ben Gonzalez III
Very poor experience with Jasper and the remanufactured engine I purchased from them. The quality of the engine is nowhere near the claim made by Jasper, in my opinion. Needless to say, but I will never buy another product from Jasper ever again. There are many other engine remanufacturers worth looking into which may very well be a far better option than Jasper. Just a thought.
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June 2023 by Tie Notey
Goes back to you get what you pay for, and looks like some of these people should be reviewing the installer and not the product. There are allot of incompetent shops out there. Jasper also has allot better warranty.Service: Engine repair
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June 2023 by Brian
If my motor is not done correctly I will be suing
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May 2023 by Super Movers
Helpful and quick delivery. What more can you ask for when purchasing an engine.
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March 2023 by Tony DelPlato
Great company, great people, been dealing with for over 35 yrs, will continue
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February 2023 by Danny Tilson
Will probably use them for a new engine!
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January 2023 by Walter Hulsebus
Over price On a complete motor
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November 2022 by Clayton Graham
Liars and do not take care of there customers bought a transfer case and a transmission I warranted the transfer case out after a year then the said there was no warranty high priced and will lie to you just to make a sale won't be buying nothing else from them.
