March 2020 by Jada
Great customer service. They have very honest mechanics and friendly staff that really know their stuff. I was very glad that I found them. They taught me a lot about my car.
March 2020 by Ravishankar Rajendran
Rahul is a good owner. The service and the hospitality is great. Give this place a chance.
March 2020 by Ivan Carranza
I'm torn about this place. While i've had a great experience before with an oil change, my most recent experience left a bad taste in my mouth. I brought my truck here as it stopped on me and had a flashing check engine light. It was there for 2 days because the lead mechanic did not show up for work. Once they diagnosed they said I needed a whole new engine?! I thought no way this can't be true. Midas quoted me 6.5k to replace engine. My truck is a 2016 Ram with 62k miles. I was 2k miles out of warranty so I called Chrysler and they told me to tow it to a dealer and they will diagnose and see if anything can be done about me being out of warranty. Well turns out my truck did NOT need a new engine but it had a broken valve spring which was causing the knocking. Part was replaced and my truck is good as new. Owners are very nice and professional but I am so glad I got a 2nd opinion.
March 2020 by jake drew
Outstanding customer service. The lady at the front desk is kind and extremely professional. She even asked if her cleaning of the waiting room would disturb myself. The mechanics in the shop know their way around a car the correct way. Very detail oriented. (Coming from a fellow gear head) Small details and actions like these is what can set a business apart from others. I have had some bad experiences with Midas in the past. (In different locations.) Today, this has showed me the pride invested in this location is echelons above other locations in the area. I will be back!
March 2020 by Elizabeth Roberts
Fair price and excellent service for all my vehicles. I recommend this shop to all my friends.
February 2020 by Lynne Franklin
The owner and staff here really know what customer service is all about. They don't recommend work that isnt needed and do not try to upsell services. I love love love this place and will be using this center for all of my car needs.
January 2020 by Amanda Rodriguez
After the traumatic experience from the place next door (see review on Kwik Lube) my husband came over here and received wonderful service. The owner came out from the back and seemed to be on lunch break since he was eating pizza, but was still very nice, attentive, and got my husband’s truck serviced right away despite that. We will be coming here from now on.
November 2019 by Unknown Unknown
This place has a small, family-like atmosphere and feel. They're very hands-on. If you're used to the giant, fast, and expensive Service Centers that get you in & out, then this is not the place for you. But if you don't want to be taken advantaged of, over-charged, hustled, or set up to be someone's "job-security", then this is the place for you.
November 2019 by Mark Francisco
The owners and technicians provided a very pleasant experience for an aggravating automotive situation -- manual transmission-related issues.
November 2019 by Saul Martinez
I have been coming to this place, since moving to grand praire. I bring my work truck and personal trucks here and they do great work. The staff and owners are very attentive and most importantly break down each and every charge being made, meaning there is no hidden fees.
November 2019 by Patsy Mason
I highly recommend this location. The management family are very nice and friendly. I was pleased with the results of both my vehicles.
November 2019 by Khalil Cavil
I’ve been coming to this location for oil changes since I have moved to Dallas. Owners and employees are always honest and make an effort to help you out in anyway they can. Also, they are very intensional to make a relationship with their customers. Dealing with car issues is not always fun. But I can always count on this location to help me. I highly recommended this location especially for DBU students.
September 2019 by Jerry Patterson
I lived in Grand Prairie for 23 years and have always trusted my vehicle to the Midas on E Pioneer Pkwy. I check the estimates they give me to at least one other shop and they are either the same or cheaper every time.
September 2019 by nathan blount
Was passing through town during a time sensitive road trip when my vehicle started giving me issues. Had to make an unplanned stay overnight to find a mechanic for repairs the next day. Arrived at Midas about 20 minutes before opening time and the owner walked over to greet us as soon as he unlocked the door. Invited us in for coffee and had my truck in the shop for diagnostics as soon as the mechanics arrived. A few parts had to be ordered so we spent the morning lounging around the waiting room. The staff made us feel welcome and everyone was extremely hospitable. My truck was ready shortly after noon and we were back on the road. Service like we experienced is very rare these days and I am thankful we stumbled upon this particular Midas!
September 2019 by Kyle Molpus
Great and timely service! The owner, Rahul, was more than helpful in pointing out some areas of concern that may need repaired without giving any indication of trying to force it! He seems to really care about the customers and their vehicles!
September 2019 by Reginal Alexander
I go to midas in Michigan and i moved here in the grand pairie area and lucky i found a midas and had a chance to meet the owners which nevered happened in Michigan, i didn't have no money at all and needed over $1700 dollars in work done to get my truck back on the road, midas has an easy pay options which i was approved for the amount needed inorder to get the job done, and they offer easy and affordable payments with no credit check!! It was a life saver! The owner even worked with me and saved me some money by not charging me for certain snags that happened, i highly recommend this place of business, me and my soon to be wife are taking our vehicles there for every future service we need! Thanks for the warm welcome they offered.
September 2019 by James Russell
Honest shop with knowledgeable and experienced mechanics. The owners - a cute couple, seem to really care about their customers. They will not recommend anything that isn't really needed and will take the time to explain priorities of what can happen when. I was there last Saturday and it was crazy busy - turned out to be a popular hangout for many car owners. Saw this sign - it was so fully and true!
September 2019 by ABG. Committee Lil Yamaha
Rania good people help with everything and also make you feel at home real down to earth person â¤ï¸and most of all she get the job done the right way
September 2019 by Kelsey Jamison
It’s hard to find a trustworthy mechanic now a days. My father and I have been going here for thePast six years and never had a problem nothing but good experience. In fact, they have saved me money several times when they didn’t have to mention it but they did. We are loyal customers from here on out. Rania Is always super helpful and on top of everything I really trust them with our cars and very pleased customers.
August 2019 by caleb moniak
I went in to get an oil change and a tire rotation and the employees there very pleasant. Even as some other customers yelled at them they remained calm and continued to offer great deals/discounts. Very friendly and hardworking people, very lovely and memorable people.
July 2019 by Lashanta Witherspoon
I took my car to get a AC diagnostic and was told I needed the entire AC Compressor kit which cost with parts and labor about $925.00. I waited for about 2 months until I was able to get the money to fix it to find out from another shop that I needed none of what was told me to. I recently got an AC Compressor replaced last year but somehow it still wasn't blowing cold. Despite the air not blowing cool, common sense told me it cant be the compressor. When I went to a different shop, I was told I only needed refrigerant and dye. The diagnostics, refrigerant and dye only cost me $124.00!! A huge savings!! My compressor works perfectly fine and all other components. I was highly upset and felt cheated. I will never go to another Midas because of such a bad experience and would have been cheated out of over $900.00 . Please be careful and cautious when getting your cars looked at by mechanics and make sure they are doing the diagnostics properly.
June 2019 by Christopher PIttman
Excellent customer service and professionalism unmatched.
May 2019 by Darden R
Pay attention to the numerous one-star reviews and steer clear. I guess I owe this place a huge "thank you" - someone took their car here and they were told they needed $1500 of suspension service. As a result, they sold that car to me.
April 2019 by Maci G.
I am a young girl who probably looks like I know nothing about cars, I came into Midas simply for an oil change and it took them well over an hour for them to finish. Then they told me it was part of their procedure to inspect my car and told me both my breaks were running thin and I was going to need to replace them for over $600. Little did they know I got an inspection an hour prior from another place off of carrier and they said everything was perfect in my car. My car is also only 3 years old. They will try to con you for your money and take advantage of younger less experienced woman who seem to have money. Do not go to them!
April 2019 by Royce Williams
Very friendly staffing and very good work thank you
April 2019 by Clarence Robinson
I’ve had the wonder pleasure of having the services of Midas in Grand Prairie service both my vehicles. The staff is very warm and inviting. I will continue to go their for service and I recommend them to anyone needing their vehicle serviced.
April 2019 by Phillip Robertson
Great mechanic and doesn't take him long to repair your vehicle. Don't hesitate to visit them in case you have any car problem!
April 2019 by Jose Pacheco - TX
my family and and i have been customers of this company for years and the other day we took a SUV to get a oil changed and when we got it back it was missing a knob from the radio
March 2019 by Shana Ashford
The owners Raul and Ronya are extremely nice people and go above and beyond to help the less fortunate people here in the community!! My husband and I always bring our cars here! They are professional and trustworthy! HIGHLY RECOMMEND!!~
February 2019 by Mario Monrroy
I requested an oil change appointment online and was supposed to receive a response within 30 minutes. Never received one. So I called two days later to confirm and was immediately put on hold. I sat there on hold for 14 minutes before they just hung up on me. Not sure if this is due to the new owners, but this type of thing used to never happen.