-
February 2024 by Vito Bagley
Check the other Joan Smith reviews as they are spot on.Sorry for me that I didnt.I scheduled a flu shot appointment. The service was very slow. It seems they are over scheduling appointment times which easily causes a back up. Instead of an apology, I was rudely turned away and asked to come back the next day after wasting 45 min of my time. We want a neighborhood clinic where the nurses care about people. Instead I got callous east coast treatment. I was honestly taken aback.
-
December 2023 by Olivia Quist
I was seen by Joan Smith, I told her I feel achey, weakness, stuffy nose, consistent cough and was unable to sleep from the pain in my throat and eating hurts. She suggested vapo rub and a humidifier? I'm disappointed I did not get the care I needed
-
November 2023 by Alli Cooper
Just don’t. Huge waste of time and probably one of the rudest people I have ever met.
-
May 2023 by Joshua Lin
Nurse practitioner Maureen was awesome!!! The systems happened to go down while I was there and Maureen and her assistant handled the process very quickly and professionally. She was very informative about the tb skin test and I will be back to see her for any medical problems I may have.
-
May 2023 by Sama Kerba
Saved me from prolonged pain so many times. Thank you every single one that works there. Thank you CVS app same day. Amazing
-
February 2023 by Jen A.
Maureen was amazing. Super friendly and knowledgeable. While there was a bit of a wait, once she got to me, she was quick and efficient. The only thing that took time was waiting for the test results.
-
January 2023 by Joseph M.
I made an appoint for a physical on my lunch break. I sat waiting for my reservation for over 40 minutes. When I finally got to speak to the nurse practitioner there she simply said we're behind and closed the door behind her. Terrible experience would not recommend.
-
January 2023 by Stephanie Anderson
Always provide good and quick service. Better than an urgent care facility.
-
July 2022 by StylesBy L.
I have been coming here off and on for years. Thus far I have had an pleasant experience each and every time . Ms. Joan is a sweetheart, that's usually who I encounter. However today I met two very positive upbeat staff members who were excellent in providing care for me today. Mr. Getuba thanks bunches for your humor and service and Mrs. M.Ramsey you definitely put the ( P ) in positivity, overall you have a beautiful spirit and whomever cross paths with you today will leave with a smile on their face.
-
July 2022 by DiAndra H.
I have been coming here off and on for years. Thus far I have had an pleasant experience each and every time . Ms. Joan is a sweetheart, that's usually who I encounter. However today I met two very positive upbeat staff members who were excellent in providing care for me today. Mr. Getuba thanks bunches for your humor and service and Mrs. M.Ramsey you definitely put the ( P ) in positivity, overall you have a beautiful spirit and whomever cross paths with you today will leave with a smile on their face.
-
March 2022 by Nadia Patterson
Terrible! The provider is so unprofessional and not competent in providing care to me. I came at my scheduled appt time 6:50, there were 3 women waiting when I arrived. The provider came out asked their appt times and they said 6:30, 6:20 and 6:00. The nurse was obviously running behind. So when she finally got to me it was 7:20pm. She sat me down and I said I think I have an ear infection I can’t hear, congested and uncomfortable. She asked if I was in pain and I said not really, then proceeded to look in my ear and said your ears are clogged. She had the audacity to tell me I need to RESCHEDULE my appt to another day on the weekend because she gets off at 7:30 and doesn’t have time to do that it will take too long…. Ma’am… I made an appt, was on time while you were running behind and I’m inconveniencing you?! I walked out. This was so rude, inconsiderate of my time plus I left untreated nor any recommendations. Waste of time and she better not submit and charge my insurance!!!
-
October 2021 by C
The NP is very rude and she was late. I tried my best to be kind but she continued to be rude.
-
September 2021 by Rodney Westbrook
Took my daughter for a physical for sports. Believe the rude nurse practitioner called CPS for her being sightly under weight. Two days later CPS paid me a visit. They stated someone was concerned about my daughter. Heck if she was that concerned, why did she pass her for her physical!?
-
July 2021 by Jimmie R.
The worse experience. Joan Smith is the most rude person I’ve ever met. I don’t even know how she became a nurse practitioner because she doesn’t know what she is talking about. She’ll also charge you the highest amount for just breathing. She doesn’t care about helping patients all she is trying to do is get a paycheck. Go to a different minute clinic. She wouldn’t let my girl get the pill for ringworms even though they are rapidly spreading and all she would prescribe is the cream. She also said you can use it for your scalp which is a lie. My sister had the same problem and they let her get the pill and the cream. Joan does not listen to what you have to say. She thinks she knows it all. If I could give zero stars and report her I would because all the reviews are right. She needs to get fired!!
-
July 2021 by Gabrielle Hewson
Joan the doctor is not a nice woman . I came at 1:10 trying to walk in . The appointments that were scheduled were not there . By the time she became free she STERNLY SAID I am not talking anymore patients I go to lunch at 1:30. It was 1:15 at this time . I understand protocols and things like that but this woman just was not kind . I tried calling before traveling 30 minutes to get here and it picked up twice and was hung up twice . I’m unhappy with the customer service . I personally think she didn’t want to take my service just because she wanted to go to lunch .I just read the reviews and they’re so accurate about Joan and customer service. There’s a lot of bad reviews about her … y’all should think on hiring another person