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July 2023 by Blake Jacobs
Won't be coming back. Soldering on glasses started coming apart conveniently after a little past a year. Barely even looked at them since it has been a year. Would understand if they were broken by misuse but this appears to be a design flaw. So definitely won't be coming back and will be sharing experience with family and friends.
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June 2023 by Jose Quiroz
Very quick and professional environment. Front service was excellent and the doctor couldn’t have been more explanatory with the exam. Overall great experience and would recommend to anyone!
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May 2023 by Doug S.
I went in and selected my frames, gave them my MD prescription for glasses with bifocals. A lady put them on and said how high up do you want the bifocal lense and I said far enough that I don't have to break my neck looking down. She said okay. I went back to pick them up and the girls behind the counter just hand me my glasses and nothing else was done. I left only to discover the bifocal barely worked if I bent my head all the way down. It wasn't good. I went back and they replace the lens but it is still pretty much the same. Their useless for reading. I spent including insurance over $650
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May 2023 by Nicky Hill
Dr Michael Grace was the best eye Dr I've ever seen! He explained everything in great detail, never rushed me and showed the most compassion I've received from a Dr, in forever! Including all my the Dr's I see. Thank you Dr Grace! You have no idea how much I appreciated yoh today!
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May 2023 by Shelby Bateman
Dr. Grace and the receptionists were really great! Very kind and welcoming. I’m glad I decided to come here!
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May 2023 by Sandy Davis
Very friendly staff. Helpful. Dr. Grace was very kind, friendly, and explained things . VeryGood experience.
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May 2023 by Amy Trinh
Dr. Shazia Karim is very knowledgeable and staff is very helpful ? they have cute frames
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March 2023 by Samantha R.
Erick was super helpful, the office was very clean and organized, definitely go visit!!
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July 2022 by Tommy Dean
Awesome staff and great customer service!I highly recommend MyEyeDr in Grand Prairie!!
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June 2022 by Mary D
Raul,one of the opticians met me on a Saturday morning to help me out. My frames had broken and I was about to leave on a 2 week trip to Europe! Since I don’t wear contacts, nor did I have a spare pair of glasses, I was up a creek! Raul switched my lenses from my broken frames into the demo frames, and I was on my way to the airport and a fabulous trip to Europe! Customer service is the reason I keep coming back to this office! The doctors and staff go above and beyond when it comes to their patients, and this is one patient that is very grateful.
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June 2022 by Sean D.
Horrible service!!! I scheduled an appointment for 9am and the tell me my appointment was at 8:40am! I took hrs out of work to come & now they tell me I have to wait till this afternoon? F this place I will go elsewhere!
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May 2022 by Tommy D.
Very helpful and caring staff, awesome customer service. My prescription was a bit off and they were very diligent about getting it corrected in a timely manner.
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March 2022 by Mike
Worst place ever over charging bad customer service they lie to you in front of your face and they do nothing to honor your insurance card when presented to them. I showed them what I found on line and they still deny it and won’t use any kind of customer service skills. By far the worst place ever will not ever go to this place again or recommend to anyone by far the worst ever.
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October 2021 by James Andrews
Excellent service. Professional staff. Got my first pair of glasses today, and every other pair will be from here.
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May 2021 by Omar Magdaleno
Grace Eye Clinic has an amazing group of people who are very friendly and eager to help. They attempt to accommodate their patients every need and I feel taken care of when I go there. I'm very lucky to live close to this business and to be a patient there!
