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February 2024 by Andrew Arellano
Friendly workers!!!!
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February 2024 by John Morgan
I just took my car here today and was very happy with the services. Val and James took care of my Nissan Rogue with tire issues and were very friendly and professional as always. They had my car fixed quickly and communicated everything well. I’ve come to this particular NTB shop at least 7 or 8 times before and have always had outstanding service here.
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February 2024 by Monte Sundberg
Was Extremely helpful with my tire situation... fixed in a flash.. always buy tires from this location!! Thanks again!!!
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February 2024 by Daily Devotions WithV
Amazing touch on my car.
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February 2024 by Damon Washington
Zaine took care of both my tires and remounted the spare and put up my jack tools, This is why I take all 3 of our cars to NTB service is always Great !!!
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February 2024 by Tj Briggs
4th time taking my vehicle in for regular service. I understand how shops work, wait times are understandable, and service recommendations I don’t consider them an upsell, but rather an advisement. If I can’t do it at home I bring it here. I get what I need and don’t pretend I know better than they do when it comes to servicing a vehicle. Very helpful if I need an explanation and not condescending. Good dudes there.
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February 2024 by Wellington Allen
I dropped off a tire with a slow leak. The manager promised completion in 30-45 minutes. It was completed on time and the staff was friendly and courteous.
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February 2024 by JUANMANUEL PEREZ
Very professional service! Good job guys
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February 2024 by Helen Williams
I always go to NTB when I want to be sure. They not only take care of any problems but advise me of any additional potential problemsI love NTB!
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February 2024 by Elizabeth Williams
Exceeded expectations. James is my go to! He is very personable, professional, and has his best interest in helping. NTB has assisted me with a new set of tires and repairing a nail in the tire. Their communication and transparency with me was perfect. I didn’t spend all day waiting for my services to be completed, they provided me with an accurate eta which is a huge win when it comes to stuff like this! I will be back at NTB for my next set of tires:)
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February 2024 by Chandler Wilde
James was great. Kept checking in on me
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February 2024 by Brandon
I have used NTB for years and this one has by far had the worst customer service! Scheduled an appointment for an alignment at 2PM. When guy was signing me in, he asked if the steering wheel was pulling or anything and I told him no, I just literally got new tires so wanting to get the alignment. He then says, “well then why didn’t you let that place do your alignment?” Should’ve been my first signal to leave since obviously my business isn’t needed or wanted. Fast forward to 3:30, there are only 3 cars in the bays and the workers are just chatting. My car was still in the same spot I parked it and hadn’t been touched! When I asked about it, then he wants to say he was about to pull it in now after an hour and half I’ve been waiting. It’d been different had they been busy, but I guess busy to them is standing around talking and watching tv. Never again!
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February 2024 by muriel johnson
Great service from the Grand Prairie location, James & the team were great, friendly & kind.
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February 2024 by King Ekoh
The guys at NTB are the best l, I got my vehicle broken and my recked I was able get fixed by James crew in less 20 Minutes was perfectly done. With no cost I was damn surprised. All thanks to James crew they are really to help people. Thank you guys God bless for your great service.
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February 2024 by Ryan Bailey
A place that cares about your car and you. James and James both took care of my car. I had low pressure in one of my tires. Not only did they put air in all of my tires, they discovered one tire had slow leak. James put on a patch immediately, and waved all costs. I was in and out in 10 minutes. What I saw was a step by step guide to making someone's day.
