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November 2023 by Hector Cruz
They are friendly and alway explain in detail what is needed. I have a red truck and a silver car that they always done great work on.
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October 2023 by Nicky Carter
Just take your car somewhere else! I took my car here because my engine light was on. The shop called said vehicle was repaired it was a sensor. We drove off and minutes later the engine light came back on. We took the Toyota right back, they said we needed to drop it back off next Tuesday because the senior technician was gone? We took the car back, they had the car for about another 3-4 business days. They called on Friday and said they had to replace additional sensors and the charge was $400!! Wait, what! Who gave you guys authorization to put new sensors on the car!! The young lady at the front communication is bad with the customers if she’s responsible to call about pricing. No one notified us about an additional price until they put parts on the car. They gave the option to remove the sensors and pay $85 for diagnostic fee! Why! We already paid $200 for a job they didn’t complete! I’m not even sure if they even put the first sensor on the car. Just take your car somewhere else. If you have a foreign car they are not skilled in this area, and just need to be truthful to customers. Stop wasting people time and ripping people off!
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October 2023 by JK Account
WORST SERVICE EVER. I came in for an alignment, and they forced a suspension check on me. Then they tried selling me 4 new tires when I was 100% sure I did not need them since my mechanic did some work on my car the day before. I decided to do no work on it since I did not trust them, knowing they were trying to sell me tires I didn’t need. The lady at the front desk wanted to charge for the suspension check, although I specifically told her all I wanted was an alignment, NOTHING ELSE. Don’t go to this place unless you want to be lied to and forced to pay for services you did not ask for.***UPDATE***They finished the alignment, and when I asked for the paperwork, I was told their printer was not working, but before this, they printed an estimate for the tires, so I was confused as to why the printer stopped magically working. He showed me a picture of a screen with no information. I asked for a refund because my car seemed the same, and they had no paperwork to show me what work was done. Every shop I have ever been to gives you paperwork to prove the alignment was done. The man I suppose, is the mechanic, said he has been doing it that way forever and to think what I want. I later learned from my mechanic that they are known for ripping people off, and that’s the reason why they are not allowed to do state inspections anymore. I am filing a report with consumer protection and let God take care of the rest.Service: Wheel alignment
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September 2023 by Fraks72 Grand Prairie Evangelism
I was truly disappointed with them. I dropped off my vehicle asking for a fuel pump replacement. Several times I told them that it’s the fuel pump, it’s the fuel pump. That’s what I took it in for.I called to find out what they are doing and was told that mechanic ran codes and it was couple of other things. No it’s the fuel pump. They said that no code came up for the fuel pump. Ok then repair it.Three days later they replace the fuel pump. Cost me $250 extra in rental fees. I would have had it out on Saturday if they had just replaced the fuel pump. Instead it takes 5 days for them to figure that out. Won’t go here again. Follow the code lol. Bad mechanic
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September 2023 by Nathan Fields
Don't ever bring your vehicle to this establishment I've been screwed over twice from this place spent 3000 $ total on a transmission to be rebuilt and after paying the bill I have another 600$
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August 2023 by Robo Cop Murphy
This business and workers are truly honest! I've done business here before but this right here problem I had a dishonest mechanic would have jumped all over this and claim I had major issues when I didnt!! I put a new fuse in my car and for whatever reason my car wouldnt turn on after that not only they asked their guy to tow me at a very low charge but looked at my vehicle to see why it won't start...my fuse box came disconnected ..how? I have no idea maybe it was to shout for this business!!! Good honest people here. Grand Prairie will be highly appreciative of this GP is good city need to get rid of the crooks! Thanks yal?
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August 2023 by Luis Urquiza
The front desk girl is very nice and answered all my questions. They have reasonable prices and I didn't have to wait that long.
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August 2023 by Sam Love
Nice employees seem to have good service just had a couple of sensors replaced.
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July 2023 by Aashish Aryal
I get my car fixed in this place all the time. They fix your car and give you pretty good insights about your car.Recommended for oil change tires and state inspection.
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June 2023 by Autumn Cardwell
Had numerous thiings worked on there and nothing got fixed. Oh wait, I think they put my starter in correct. Amazing. I had motor mounts replaced. Temperature gauge, alignment, and still nothing works. Tires still shake, car still over heats ( now i have no AC ) and it did before. My motor is about to fall out. Went back 3 times and they didn't fix anything and couldn't figure it out either. Over 1000 down the drain!
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June 2023 by Alisa Rodabaugh
The only reason they're getting this lower review is they are very very nice courteous people they work fast they do a good job my thing is the price They charged us $237 for freon for our 2017 Ford focusthOther than that no problems Melissa is a very sweet girl and works very hardService: A/C installation & repair
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February 2023 by Lisa B.
Brought my car in at 8:30 on Saturday Feb 25th it is now 12:00 nothing has been done. Went in to get rotors, brakes and driver hub done. Never in Mt life have I been so upset with this company they tried to charge me for more stuff and sat here while they did nothing for over an hr. Manager comes in waves. And leaves where was he when ibwas having these issues? This is the most crooked company. Stay away!!!!!
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February 2023 by Carol Brown
These guys are very nice and helpful. They don't try to sell you something you don't need and are more reasonably priced than other places.
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January 2023 by Ben Cleary
Got the Groupon oil change there. $6 extra for the filter which would have been nice to know about on the listing but oh well. Quick, cheap, and the lady behind the counter was very niceService: Oil change
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December 2022 by Elizabeth Cano
A very disappointing experience, they aren't clear about giving pricing, and very bad on making diagnostic, had taken the car from them, they explained verbally it was going to be $148 to change a line, I come back and say is going to be $400 more for labor and showd me on other part of the paper were prices mixes with other things and they didn't point it out before, I was ok, it has to be done.Now the call me because had given me a wrongly diagnosed and now they have to change the power steering bomb too! For $701.97. Now, I don't know about that, because it was changed already 2 years ago (not there) and they said this new diagnostic is because they see a spot on the bomb, when I saw it the first time they diagnosed it it were spots all the way around, also was told there's a different mechanic guy doing the diagnostic and they think different!!!! I'm like... what!!!! I don't care about their personal opinions! Is the same car, same problem, it should be same solution! Why a personal opinion counts???It's very upsetting and hard to find a good and honest mechanic shopService: General repairs & maintenance
