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March 2024 by Bran
The new equipment has definitely made a huge difference from how I previously felt about working out at this location!
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March 2024 by alejandro obeid
Excellent
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March 2024 by Nayely J Maradiaga
Love it
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March 2024 by Carlos Garcia
It is nice and very clean
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March 2024 by Heffe Martin
Get it get it!!!
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December 2023 by Laura K.
This is the only Planet Fitness I know that has a walking/running track on the 2nd floor. Limited benches compared to some other locations but nice gym with decent parking. The guys working Dec 14th around 5pm were all really nice.
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December 2023 by Carlos Mulder Sánchez
My son went in and... They mentioned to him why he had not paid $50 for renewal for next year despite having paid in the month of December. The supervisor was racist and rude. If you are not white, don't go to this place, it is definitely not for minorities.
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December 2023 by mahoganyhoney
I like this location. Has upstairs with more cardio equipment, an ab area, and even a walking area, where you can walk for those who prefer that over the treadmill. Staff was cool, didn't harass me about my bag like some locations, which is very annoying....and location was very clean.
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December 2023 by Kar123LF
Very nice, clean gym. Been going for a couple years. Gio is the best! He is always so friendly and helpful! When he was on vacation, it just wasn’t the same. He’s the reason we stay at this location! Keep up the good work!
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December 2023 by Johnny Rush
I'm a pf black holder that usually takes my son as my guest. I had twisted my ankle a day or so prior to this visit. I pulled up to the front of the building and intended to wait in the car while my son did his workout. They insisted I had to be in the building and had to scan my QR code ( not my son). It was obvious I could barely walk and it took every ounce of strength to get inside. At what point can a one-time exception be made?? Have the staff forgotten how to empathize with it's members? We are in a world where people work like drones without the ability to make a decision on his/her own. I have to say this tops the list of worst life experiences that I've had ever! I'll be switching to another club for 2024.
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October 2023 by phieng phit
Love Grand prairie planet fitness the staff are very kind and helpful. Andrew thank you so much for your assistance in the gym you are the best.
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October 2023 by Paul Ladd
Revisited this past weekend. Josh and Brandon were great! Brandon was friendly and I observed him walking through out the gym making contact with clients and refreshing disinfectant spray. Brand says that are getting new chairs. They now get 3 stars. I will update review when the chairs are tested. Disappointed! Just moved to Grand prairie and expected better service from Planet Fitness. They need to train their team to speak to the customers. Most gyms say to customers to have a good workout. On this past Saturday they were to busy talking to each other to focus on customer service. The massage chair number 2 needs to replaced or serviced. It makes so much extra noise. I have used the message chair with Planet Fitness for over 2 years and they don't sound like that. I will revisit this Saturday and take some pics to post..Team Planet Fitness Grand prairie please step up the service. You have a standard that I am looking for and so far have not found at this location.
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September 2023 by Jonathon Foster
Equipment is regularly out of order. Also, they have too few squat racks. The smith machine seems to be their most popularly used weight option. Yet, they don't remove their less popular options to make room for more. Therefore, none seem to ever be available. If management took the pulse of their floor, then improvements could be made to enhance customer satisfaction.
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August 2023 by Asma Al-Sherri
The most popular machine is the leg press. They have two. One of them is always out of service and the other one might as well be since it doesn’t operate properly. There is always people waiting for it to free up. They only have one seated leg curl which has a wait time too but not as bad as leg press. I give two stars. One star because other people might have a different experience then me and another one for the weighted donkey kick machine.
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June 2023 by Anthony Perrone
First PF location I’ve seen that’s two stories , clean facility! Only thing is the bathroom shower heads need better pressure.