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February 2024 by Tina Taylor
Have the Albuquerque Turkey was really good I enjoyed it but the only thing I ordered a small Cinnabon it was cold and hard and it being so little for that price it was like two bites need some work on the Cinnabons now the cashier was busy texting on his phone so I had to wait on him until he was finished texting my goodness I guess you can go to work these days and get paid to be on your phone
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February 2024 by Teresa Hurd
My order was wrong..ordered a side salad Cesar. Since out ofCesar, , ordered a garden salad. I was given a full salad. Also my brownies was missing. Where do these employees come from. I had a $30 bill when it should have been $20. When I called about my brownie. No sorry. Just I will credit your account. No explanation about crediting either. This was my first time in awhile returning to Schlotzskys. now I remember why.Ticket number DT 510. Host: Diane
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February 2024 by Adam I
You don't do online to-go orders???
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January 2024 by Clarissa Gomez
OMG! I love Schlotzsky’s and definitely love Cinnabon. Helped ourselves to some and enjoyed them! The service was excellent, they helped us out with fresh Cinnabon’s! Thank you! ?
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January 2024 by Angela R.
The turkey bacon club was so disappointing. I have had this sandwich on jalapeno bread for years at different locations. (My fav) well not at this store in Waxahachie after today! It looks nothing like on the online menu pictures or what I have gotten before. I don't know why this store is still open or how it is surviving!!! The soup was luke warm not hot and the paper they cut my sandwich on is the paper they ATTEMPTED to wrap it in!! (WHY) WOW, as soon as I tried to get it out the bag, the paper was WET from pickle juice, leaking on everything!!! UGH!! The paper all torn/cut and lettuce over kill falling everywhere, meat very thin, worst sandwich I ever got from a Schlotzky's period!! management needs to definably step up the game or shut the store down all together!! Very disappointed customer in the Hachie!
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December 2023 by Casey Brown
Horrible service. Our order was lost along with 2 other people. Everyone after us getting their order. No apology or update from the manager. Was there over 45 minutes and ended up leaving with a refund and still no food ☹️
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November 2023 by ANTWONE BROWN
It was a good experience being my first time eating there the sandwich comes small, medium or large I love the way they melt the cheese on the
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November 2023 by a miller 91
We use to come here alot, then one time they got our order wrong and they didn't even have the ingredients to fix what we wanted. Asked for a refund and they said the manager had to do it. Spoke with the manager and still never got a refund. The meal was over $60!! Here we are a year and a half later and we thought we would try again. Ordered online, said it be ready in 15 mins, showed up after the 15 and the food wasn't even being made! The restaurant was completely empty and no one in the drive-thru! Waited another 15 mins when i got there ? WILL NOT BE RETURNING HERE
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November 2023 by Tyreonta Norman
Do not come here unless you want to see what happens when people with no work ethic and no people skills to run a restaurant. The managers treat their staff terribly. The energy the workers give off is terrible as if they are forced to work.The distract manager threatened one of my relatives that she would call the police on him after firing him. He is currently in college and no longer wanted to work there due to the double shifts while in college. If you are not willing to work with someone’s schedule, just fire them. There was no need to try to bring the cops in the equation if it’s on mutual terms. No hostility or anything from him. Just a district manager wanting to abuse her power and authority to make someone feel small and involve the cops because of who he his. Anyone there will vouch that the guy is nice. This type of stuff needs to stop. If you can’t handle that type of career, try another avenue district manager.
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October 2023 by Teri B
The distract manager threaten one of my relatives that she would call the police on him after firing him. He no longer wanted to work there due to the double shifts while in college. If you are not willing to work with someone’s schedule, just fire them. No need to try to bring the cops in the equation if it’s on mutual terms. No hostility or anything from him. Just a district manager wanting to abuse her power and authority to make someone feel small and involve the cops because of who he his. Anyone there will vouch that the guy is nice. This type of stuff needs to stop. If you can’t handle that type of career, try another avenue district manager.
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October 2023 by Rey Cintron
Its a decent place just like any other location food is good place is
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October 2023 by Artemisa T.
The Ham & Cheese original sandwich I ordered was on a diet.It looks nothing like on the online menu pictures.I want to see the Federal Trade Commission file a lawsuit to this restaurant for FALSE Advertising.The pictures speak louder than my words. AVOID.
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October 2023 by Airel Isaacson
Most horrible experience ever in numerous ways! This location is a disaster.
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September 2023 by Roman W.
Food was below average. I asked for a pickle and they proceeded to tell me that they were out.......i said "you mean your out of the pickles that I see right there?" (There was a literal MOUNTAIN, of pickles ready to serve) the lady just stared at me. The service sucks here outside of the pickle scenario too. No one was at the register and we had to wait a while for someone to get there. Gave us a half assed greeting as well. I will never take my family here again. They suck.
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September 2023 by Lu Dio
Do not come here unless you want to see what happens when people with no work ethic and no people skills to run a restaurant.Who seem forced to work.The guy with the beanie hat making the sandwiches was more interested in playing with his phone than making sandwiches. Attitude towards customer was bad. Seemed like almost every one was more occupied with there phone then actually doing there job. Not all the employees were bad but 80% were.