SEPHORA at Kohl's
Hours:
3152 S State Hwy 161, Grand Prairie TX 75052 Hours
About SEPHORA at Kohl's
Sephora at Kohl's offers a shopping experience where all are welcome. Customers can explore fan-favorite and affordable brands. The store features helpful and knowledgeable associates who provide great service. Many associates are noted for being extremely friendly, kind, patient, and courteous. They take time to listen to questions and walk customers through products, offering helpful tips and recommendations. This service makes shopping trips feel comfortable, fun, and can turn a rough day around with exceptional kindness. Associates work to ensure customers leave feeling confident in their choices. However, experiences can vary. Some visits may involve a customer service disconnect, where assistance can feel delayed or impersonal. While many associates are dedicated, occasional lapses in focus, such as non-work conversations while customers wait, have been noted. This can lead to shoppers leaving without their intended purchases. Overall, the location provides a positive environment made by its staff, with many highlighting specific associates for their amazing and touching service that encourages customers to return.
Most Recent Reviews
July 2026
Today I went to the store to look for a birthday gift for my mom and AJ and destiny were very helpful. They we’re wonderful very friendly and very attentive. I appreciate their kindness and they deserve a raise!!
June 2026
Great customer service and excellent product knowledge! Everyone was friendly, helpful, and took the time to answer my questions and recommend products that fit my needs. Always a pleasant shopping experience at Sephora Thanks Belen!!
September 2025
Came to get matched for concealer and foundation and Tiffany was soo helpful !! Great customer service !!
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- Grand Prairie, Texas
